Reporting to the Communication and Interior Design Manager, this ASSISTANT MANAGER role is tasked to lead, develop and inspire the Com&In team and other store functions in securing that store communication completes and amplifies the shopping experience and range presentation through IKEA visual and verbal identity thereby contributing to building consumers' perception of the IKEA Brand in the local market as unique and consistent.
Lead, inspire and challenge the Com&In team and other functions in the store to strengthen the uniqueness and consistency of the IKEA identity in store communications;
Lead the process of planning and implementing store communications to ensure that it conveys the benefits of the IKEA Concept, completes and enhances range presentation by using proven solutions, best practices, guidelines and national directions;
Develop, implement and evaluate store communication strategies that support a convenient shopping experience by using the knowledge about life at home and shopping behavior in the local market;
Actively support in developing the department action plan with store communication initiatives that are focused on growing the business and support long-term profitability and execute agreed plans in close co-operation with other functions;
Actively contribute in the network of store Graphic Communication Leaders and share proven solutions, best practices and guidelines with the Com&In team in the store;
Set clear expectations and standards regarding routines and responsibilities, work together with the Com&In team and other store functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results;
Secure high standards for good visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing all store communications;
Keep up to date and knowledgeable about home furnishing, communication and retail design trends in order to support the Com&In Manager to generate creative directions that inspire and surprise customers through the IKEA visual and verbal identity.
3-5 years relevant experience of working in a fast-paced retail environment; with good knowledge of trends that influence home furnishings and communications;
Educational background in graphic communication design, media, typography, and other related courses;
Proven success in managing, inspiring, leading and developing people and creative processes; with the ability to create a trustful and creative environment;
Ability to combine commercial, aesthetic and practical skills; with a natural ability to move smoothly from assessing the bigger picture to seeing the small details;
Good analytical, problem solving and strategic skills, with the ability to steer the store business over the short- , mid- and long term; Able to set and implement action plans over a number of years, set expectations, provide clear direction and follow up goals;
Good communication skills, with the ability to explain concepts verbally and through visual interpretation; Able to build trust and communicate clearly with different people and groups of people in various situations;
Computer proficient with knowledge and experience in using Microsoft Office (Word, Excel, PowerPoint and Outlook), AutoCad graphic design software (Adobe Creative Suite), and other production tools.
About IKEA THAILAND Since its 1943 founding in Sweden, IKEA has created a better everyday life for the many people by offering well-designed, functional home furnishings at prices so low the majority of people can afford them. Today IKEA is the world’s largest home furnishing retailer, with more than 390 stores in 48 countries - including those in Singapore, Malaysia and Thailand owned and operated by IKEA Southeast Asia. We incorporate sustainability into our day-to-day business and support initiatives that benefit children and the environment. To learn more, visit IKEA.th
IKEA Southeast Asia owns and operates IKEA stores in Singapore, Malaysia and Thailand, offering millions of people access to well-designed, functional home furnishing products at affordable prices. We develop, own and operate Shopping Centres anchored by IKEA, and create vibrant destinations by investing in residential, office and other types of real estate. Our multi-national team has projects in the pipeline and an ambition to double our business in coming years. We are part of the Ikano Group of companies and the only IKEA franchisee in the world today owned by the Kamprad family that founded IKEA.
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