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12 September 2019
Job ID: RY-6325
IT Infrastructure and MES Support

Based at Rayong.

The role of a Site IT Support is to maintain the relationship between IT Shared Services and the site by assuring that the users are receiving the agreed Service from IT Shared Services, defined in a common Service Level Agreement (SLA). The main missions of the role are to: 

  • Manage the site's SLA with IT Shared Services: track the consistent performance of the system, ensure its functionality and direct its day to day utilization and upkeep.
  • Manage IT personnel on-site concerning objectives and results, assuring that each has a job description and a semi-annual individual review.
  • Elaborate and track the IT Shared Services budget of the Site, issuing or validating all the related IT purchases.
  • With the validation of Business Group (BG) IT, carry out the following tasks:
    • Collect and address site requests: Implement both new projects for local applications and infrastructures and improvements in the existing Information Systems, to ensure the right evolution.Ensure the ownership of the System by the user. If necessary, co-ordinate : training to user and application of the procedures.
  • Give the technical and functional first level support to the users, assuming the resolution of all kind of IT incidents reported by the users.
  • Ensure the application of Group standards, especially concerning hardware, software, security policies, software licenses control, inventory, etc.
  • Manage site contracts and relationships with external suppliers.
  • Define and apply IT procedures specific to the site
  • Report on status on a monthly basis: create "dashboard/important indicators" and "important events" of the site, to send to Region and Zone IT Managers; integrate into monthly "Action Plan" meeting in coordination with Zone IT manager.

Qualifications :

  • Bachelor's degree in Information Technology or Computer Engineer.
  • Ability to communicate and coordinate with Regional IT Team in English.
  • 8 years experience in IT. At lease 5 years in IT Infrastructure or a Shopfloor system.
  • Rigor, autonomy
  • Open minded proactive nature
  • Strong people and customer focus
  • Willing and able to learn and implement new processes
  • An Industry experience or MES experiences is prefer.

Interested candidates please send your application letter with resume, current and expected salary with contact via APPLY NOW

Faurecia Interior Systems (Thailand) Co., Ltd.
399 Interchange Building, Room 2601,
26th Floor, Sukhumvit Road, Klongtoey,
Klongtoey-Nua, Wattana, Bangkok 10110
Tel.(033) 658-111 #202

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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Entry Level
  • Required Qualification:
  • Required Experience:
    8 years
  • Company Industry:
    Motor Vehicles
  • Location:
    Rayong, Thailand
  • Salary:
    Salary negotiable

Faurecia Interior Systems (Thailand) Co., Ltd.
Faurecia Interior Systems is Global Supplier for Instrument Panels, Center Consoles, Cockpits, Door Panels, Door Modules & Acoustic Systems. We are looking for dynamic, dedicated and enthusiastic people to drive Faurecia Interior Systems to grow and expand our production. High capable and high quality standards required for people in the team. We are welcome you to join us and become a part of the successful team ,we are currently opening for :

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