Insurance Jobs in Bangkok 146 Jobs

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18 May 2020
Job ID: BK-215025
Executive, Claims

A little insight of your responsibilities:-

  • Manage Claims (Backend) by confirming coverage and policy information.
  • Manage daily Claims Call queries which includes 1st level escalation management in a composed manner.
  • Ability to respond to e-mail and written request from customer in accordance to companies operating procedure within the stipulated turn around time.
  • Maintain and negotiate loss settlement amicably with program subscribers.
  • Conduct in-house investigation by taking recorded statements, ordering police reports, reviewing repair estimates, securing relevant pictures and evidences, etc.
  • Flair in writing and composing to Regulatory bodies or customers on claims queries.
  • Maintain compliance with local Fair Claim Practices Act or rules and internal instructions.
  • Keep Operations Manager advised of significant developments in claims. Prepare required reports and other notices in a timely manner.
  • Be familiar with and comply with all applicable provisions of companies Employee Handbook.
  • Daily Huddle with Team Lead and Ops HOD
  • Daily Report Extracted from company Operating System.

To be successful in this position, you should have:-

  • Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any field.
  • At least 2 years of experience in customer relation handling (Contact Center preferred).
  • Knowledge of loss settlements and ability to negotiate settlement of claims in a timely and reasonable fashion.
  • Good outsource vendor management skills.
  • Computer literacy in Microsoft Word, Excel and Power Point.
  • Strong and proven problem solving skills.
  • Ability to work on 7 days, office hours in a rotating shift.

For more information please visit:

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Job Details:
  • Employment Type:
    Full Time
  • Career Level:
    Entry Level
  • Required Qualification:
  • Required Experience:
    2 years
  • Job Functions:
  • Location:
    Bangrak, Bangkok, Thailand
  • Salary:
    Salary negotiable

  • Flexible working hours
  • Work from home
  • Medical insurance
  • Life insurance

Is this your company? Claim it now!