12 June 2019
Job ID: CM-1787
Operation Officer : Location - Chiang Mai

Location: Chiang Mai Office


Contact with local customer

  • Follow up customer once receive the order from sales dept or oversea agent to provide shipment detail to process exporting shipment. (AE,SE)
  • Provide flight information to the customer. (AE,SE)
  • Prepare special document for exporting the goods for stamp and signed by shipper.
  • Contact with oversea agent.
  • Give pre-advice or shipment information to overseas agent to get the greenlight and selling rate.

Make a reservation

  • Contact with the airlines, Shipping Lines company to make a booking space and get flight confirmation.
  • Check space situation and suitable space for oversize shipment.
  • Contact with Transportation Company for booking Pick-up/ 6 Wheel Truck.

Issue the necessary document & invoice for exporting with Pegasus

  • Create job file and issue Hawb's for customer, shipping for customs clearance, consolidation and loader from Pegasus system. (AE,SE)
  • Response for issue billing debit or credit note for oversea from Pegasus system to enclose with other shipping document. (AE,SE)
  • Response for issue billing debit note to local customer ASAP as per company's policy.
  • Update /Correct data and close job file in Pegasus system. (AE,SE)

Coordinate with concerning party or other departments

  • Contact with oversea agent, Offer quotations to overseas agents if required.
  • Check & reply incoming e-mails
  • Inform the shipping division once receive new booking from customer.(AE,SE)
  • Inform in advance the loader division for new huge shipment and assign loader to do Overtime.
  • Provide information or special instruction to the consolidation division.
  • Coordinate with sales department or customer service to update shipment status / airfreight rate
  • Coordinate with accounting department for credit application for local customer
  • Coordinate with trucking company about pick up the goods as customer requested.


  • Provide updated shipment information and status to overseas agent and local customer.
  • Solve any problem which occurs related with air freight export dept. & sea freight export dept.
  • Ensure the business operations run smoothly.                                                  
  • Be on Assist. BU Manager's duty if required.

Qualifications & skills:

  • Bachelor's degree in related disciplines.
  • Work experience in Operation functions or related fields.
  • Knowledge and experience for import - export at least 3 years.
  • Good computer literacy.
  • Good customer service mind
  • Have initiative and good presentation
  • Good command of English

An attractive remuneration and fringe benefits will be offered to the qualified candidate.

Only shortlisted candidates will be notified.


Bollore Logistics (Thailand) Co., Ltd. 
75/71 Richmond Building 19 Fl. Sukhumvit Soi 26 
Klongton, Klongtoey 10110 Bangkok
Tel: 02 261 1920-30 ext. 10801
Fax: 02 260 0176

Website : www.bollore.com

Job Details:

  • Five-day work week
  • Medical insurance
  • Dental insurance
  • Life insurance

Bollore Logistics (Thailand) Co., Ltd.
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