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10 September 2019
Job ID: CM-1983
Business Process Improvement (BPI) Manager

The Dawn Medical Rehab and Wellness Centre is Asia’s leading residential treatment facility, located in Chiang Mai, with approximately 50 employees who are a broad mix of expats and locals alike. We provide treatment for those struggling with substance abuse and behavioral addiction, as well as mental health issues including trauma, depression, anxiety, and professional burnout.

With the operation having begun since late 2016, The Dawn is currently undergoing a transformation with the aim of simplifying and professionalizing core business processes within the organization. We are currently looking to hire TWOBusiness Process Improvement Manager positions within our Strategy and Risk team and will report directly to the Head of Strategy and Risk. The position is a 6-month contract based with the potential to go permanent. Candidates are required to be present physically at our office located in Chiang Mai from 09:00 – 18:00 Monday to Friday. We offer attractive contracting rates as well as duty meals free of charge. Please send us your resume if you feel you have a strong professional background in Six Sigma Process Management and are interested in exploring a variability of new projects.

Job Responsibilities

  • Analyze, identify, document all key processes across all functions 
  • Create Process Level 1-3 Process Manuals 
  • Participate in initial improvement and redesign initiatives (where applicable) 
  • Create Dashboards to include KPI’s and Key Controls 
  • Set up and facilitate workshops with the relevant subject matter experts (SME ’s) 
  • Ensure change management is built in
  • Participate in setting up the overall programme structure

Experience & Competencies

  • Graduate degree preferred
  • Experience in Six Sigma Process Management Techniques 
  • Minimum of 5 years BPI experience
  • Detailed familiarity with the DMAIC approach 
  • Self-starter who has led BPI projects 
  • Ability to work within a team environment
  • Excellent English both written and verbal 
  • Healthcare Industry experience is not necessary 

Location: Chiang Mai, Thailand

Role Type: Contractor (initially 6 months). Potential to go Permanent.

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Job Details:
  • Employment Type:
  • Required Qualification:
  • Required Experience:
    5 years
  • Job Functions:
  • Location:
    Chiang Mai, Thailand
  • Salary:
    Salary negotiable

  • Five-day work week

The Dawn Chiang Mai Rehab And Wellness Centre Company Limited.
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