Location: Chonburi (Pattaya)
1. Managing PM , Repair & Call out service technician team activities to ensure effective implementation of and compliance with divisional procedural/systems requirements, etc.
2. Controlled, Using & checking files such as DFSD & Oracle system, Job & parts transfer Instructions, CAT system & product Specific etc.
3. Carry out investigation into customer complaints and provide written responses to complaints and initiate corrective actions where necessary.
4. Monitoring the utilization and the suitability of the company’s equipment & manpower or OM & PM engineers & technicians.
5. Perform and providing on the job training to new service staff to continuous improvements to enhance productivity of service team and operational efficiency.
6. Providing consultative supports to all service engineer & technician staff to ensure complete knowledge of, and compliance to clients’ requirements, including accuracy and timeliness of service report.
7. Monitoring service staff performance/improvements, including his staffs of KPI measurement and records.
8. Review, Recheck and Receipt of all PR & PO from Subcontractors to ensure all Job completely and fully with Service quality to customer with safety condition.
9. Providing supports to enhance service delivery quality level and customers satisfaction, i.e. implementation of .
How to apply
Career paths filled with the best welfare benefit and professional training await the successful applicants, so, come and join us now !!! Interest candidates are invited to write in with full resume, stating your present and expected salary to address or E-mail below :Human Resources Department Trane Thailand 30th-31st Floor, Vanit Building II 1126/2 New Petchburi Road, Makkasan, Rachthevee, Bangkok 10400, Thailand Tel : 662 761 1111 ext. 8903 Website : tranethailand.com
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