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21 May 2020
Job ID: CH-15466
Customer Service Manager - Transportation (Sriracha Chonburi)

Key Responsibilities: 

  • To monitor and improve overall administration team 
  • Act as liaison between customer and ensure operation running smoothly with customer satisfaction. 
  • Gather and analyze customer feedback, compliant and monitor for operation improvement 
  • Coordinating and serving customers' requirements. 
  • Analyst & summary all information including project improvements to customer service 
  • Report progression of project on result, expense, and further recommendation perspective to related parties 


  • Bachelor’s degree or higher in any filed. 
  • At least 10 years working experienced in Customer Service, Transportation and Logistics  
  • Strong communication skill and negotiation skill. 
  • Solving problem skill and Service-Minded. 
  • Good command in English Skill both Spoken & Written. 
  • Ability in Microsoft office, particularly in Excel Formula (Pivot, V lookup) and PowerPoint. 

Location:  Sriracha Chonburi 

We offer an attractive remuneration package to the successful candidate with exciting and challenging roles in our progressive organization.

Interested applicants, please submit your updated resume with current & expected salary  via APPLY NOW

Yusen Logistics (Head Office)
2525 One, Two FYI Center, 2nd, 6th, 7th Fl., Rama 4 Rd.,
Klongtoey, Klongtoey, Bangkok 10110
Tel. 02-034-8436 and 02-034 8285  Fax. 02-034-8666

Only shortlisted candidates will be notified.
Apply Now

Job Details:

Yusen Logistics (Thailand) Co., Ltd.
Yusen Logistics Thailand (YLTH) a comprehensive global-logistics services in land Transportation, licensed custom brokerage, warehousing, container yard, container maintenance & repair, international multimodal transportation & NVOCC, air and ocean freight service solutions, and total logistics solution tailored to the needs of all our customers. We aim to become a truly global logistics provider that responds to our customers' increasingly sophisticated logistical needs, and maintains a world-class scale and quality of service.

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