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19 June 2020
Job ID: SK-3160
Service Technician Manager/ผู้จัดการฝ่ายบริการ

The company has a variety of products. To service customers all industries. We need after sales service for installation, repair, maintenance, spare parts. Everything that we can provide. We want to be the center of all services. To make customers satisfied.We need a team with knowledge and ability to work with us and Ready to grow together.

Service manager skills and expected qualifications

Revious Service Experience, Comprehensive Industry Knowledge, Management Experience, Strong Customer-Facing Skills, Strong Written and Verbal Communication, Self-Motivated, Troubleshooting, Creative Problem-Solving, Degree in Business or Administration

Responsibility:

  • Receive needs from customers to analyze and arrange a team to check before repairing.
  • Assess the repair price to offer to customers and make recommendations.
  • Arrange a service team for customers as scheduled
  • Providing information to customers so that there are no new problems or offering maintenance to customers for long-term care.
  • Coordinate with agencies related to the product. When a problem occurs To find a solution And reflect all departments to be aware of customer complaints.
  • Assess customer satisfaction Solving customer complaints and improving service.
  • Develop a skilled team to increase the technician's potential, support the needs of customers, and increase knowledge of skills.
  • Develop the team to know about excellent service Answering customer questions Providing credibility techniquesand develop our service department to be an efficient service center.
  • Control expenses in the department to be within specified expenses.

Qualification :

  • Male, between 40-50 years old.
  • Bachelor's or Master's Degree in Electrical, Mechanical or related fields.
  • Have more than 7 years working experience in the position applied.
  • Have experience in service and maintenance for more than 7 years.
  • Good command of spoken and written English.
  • Can drive a car and have a driving license.
  • Good ability to use Microsoft Excel Word Power point SAP.
  • Experience in repairing motor / water pump / fan / blower / burner Is an advantage
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Job Details:

Benefits:
  • Performance bonus
  • Education allowance
  • Medical insurance

VENZ INFO AND SERVICE CO., LTD.
( No Description )
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