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10 October 2019
Job ID: KK-549
Regional Operations Manager(Northeastern)

# Operations Managers that are capable can be applied to any region, they do not necessarily have to belong to that region.

  • Oversee the Northeastern Carro Operations team that take cares of all day-to-day operations to ensure high-quality service level

The day-to-day activities:

  • Work closely with Head of Thailand to define business operations strategy and KPI before cascading down the plan to the relevant team, breaking them down into actionable steps with KPI’s and timeline for completion.
  • Manage, coach and lead different functions within the operations team such as transactions, on-boarding, loyalty, rewards, and retention, etc. and ensure the team can achieve their targets
  • Work across functions within the company such as BD, Marketing, Finance, Call center support, HR, Public Affairs, etc. to ensure smooth operations and do whatever it takes to get the job done.
  • Be accountable for operations team budget and achieving targeted partner and user metrics.
  • Constantly monitor, analyze and find a way to optimize these metrics to ensure an extraordinary experience for our users. 
  • Propose and execute new initiatives and ensure the spending is most optimized for the best outcome.
  • Acquire, train and retain our partners on the platform to always maintain adequate demand for supply. 
  • Manage partner development and productivity, constantly identify and tackle problem areas for partners, engage and improve partner loyalty and negotiate with businesses for partner perks.
  • Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies
  • Work closely with technical, engineering and product team to solve bugs or introduce new features which could improve a seamless dealer and used car owner experience.
  • Lead the effort of existing process improvement and development of new and scalable processes to efficiently grow the business

The must haves:

  • Bachelor’s Degree or higher in any field (preferably in business or quantitative field e.g. engineering, science, economics, etc.).
  • Not over 35 Years Old , Experience minimum 5 years
  • Experience in leading operations and growth in the Northeastern Region of Thailand.
  • Very strong analytical skills and data-driven; familiar with analyzing and making decision based on numbers
  • Demonstrated excellent leadership in fast growing teams
  • Proficient in using Microsoft Excel. Basic Microsoft office skills are required
  • Take ownership, with great organizational skills and well follow through on tasks
  • Enthusiastic, can-do attitude.
  • Willing to be flexible and get the hands dirty to get the job done.
  • Strong communication skills and English proficiency team-working skills.
  • Have ability to work cross-functionally and interact with internal and external partners.
  • Fast learner and be comfortable working in a fast-changing startup environment.

 

 

 

 

 

 

 

 

 

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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Required Qualification:
    Degree
  • Required Experience:
    5 years
  • Location:
    Khon Kaen, Thailand
  • Salary:
    Salary negotiable

Benefits:
  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Transportation allowance
  • Housing allowance
  • Travel allowance
  • Medical insurance
  • Dental insurance
  • Life insurance

Carro (Thailand) Co., Ltd.
Carro เป็น startup จากสิงคโปร์ มีเป้าหมายที่จะเปลี่ยนการซื้อขายรถให้เป็นเรื่องง่ายๆ โดยเพิ่มประสิทธิภาพต้ังแต่การซื้อขายรถ, การประกันภัย, ขอวงเงินกู้, การซ่อมแซมรถ เปรียบเสมือน Hero สำหรับเรื่องรถยนต์ ในสิงคโปร์มีคนให้ความสนใจ Carro มากมายทั้งลูกค้าและนักลงทุนตั้งแต่ปี 2015 โดยในปี 2016 Carro ได้ Series A Funding จากนักลงทุนมา 5.3 ล้านเหรียญสหรัฐ (https://www.techinasia.com/carro-series-a-funding) เพื่อมาขยายธุรกิจต่อไป ตอนนี้ Carro กำลังหาผู้มาร่วมอุดมการณ์ก้าวไปด้วยกันเพื่อรองรับการเข้าสู่ตลาดภูมิภาคเอเชียอาคเนย์ ลองดูว่า Carro คืออะไรได้ที่นี่: http://www.youtube.com/watch?v=LRY5ztbA8nM

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