งาน ธุรการ ทรัพยากรบุคคล ใน นนทบุรี 35 ตำแหน่ง

กรุณาระบุอีเมล์ที่ถูกต้อง
บันทึกข้อมูลเรียบร้อยแล้ว, คุณจะได้รับข่าวเกี่ยวกับตำแหน่งงานใหม่ๆ ตามที่คุณลงรายละเอียดไว้ หรือใกล้เคียงกัน
11 กันยายน 2562
รหัสงาน: NB-5242
Call Center English skills (Site Nichada Thani, Pakkred, Nonthaburi)

As a key member of the team, you will help ensure a smooth-running virtual primary care operation by providing high quality assistance and services to the patients experiencing a wide range of physical illnesses or other health conditions. You will play a critical role in supporting the vision of helping people lead healthier lives.

Responsibilities

  • Written and telephonic customer service for questions, information, appointments and concerns regarding vHealth services.
  • Assist in other activities as needed to ensure smooth and efficient vHealth operations.
  • Scheduling of teleconsultations and other vHealth services.
  • Scheduling of appointments with third party partners as directed by vHealth Physician.
  • Assisting vHealth Physician in scheduling outbound teleconsultation, follow ups. etc.
  • Assist patients with obtaining prescribed medicines thru pharmacy partners.
  • Survey customers monthly for quality assurance.
  • Ensuring consistent and accurate documentation in the system and in patient’s medical record.
  • Work at Site Nichada Thani, Bang Talad, Pakkred Nonthaburi  11120

Qualification

  • Prior telephone and email-based customer service
  • Prior experience of at least 2 years
  • Excellent verbal and written communication skills especially for phone and correspondence; knowledge of English is an added advantage
  • Very comfortable working with computers, learning new systems 
  • Strong service orientation and customer centric attitude 
  • Able to work independently and in a fast-paced environment 
  • Ability to prioritize work and shift priorities as needed.
  • A love for working with and helping people as they address their medical needs.
  • Ability to relate to people of varying backgrounds.
  • Ability to convey care and concern telephonically

รายละเอียดงาน:

สวัสดิการ
  • ทำงานสัปดาห์ละ 5 วัน
  • ประกันสุขภาพ
  • สิทธิการเบิกค่าทันตกรรม
  • ประกันชีวิต

Aetna Health Insurance (Thailand) Public Company Limited
About Aetna Aetna is one of the leading diversified health care benefits companies in the United States, serving an estimated 46.5 million people with information and resources to help them make better informed decisions about their health care. Aetna Insurance Company organized an annuity fund to sell life insurance in 1850. In 1853, the Annuity department separates from Aetna Insurance and is incorporated as Aetna Life Insurance Company. The company's first president is Eliphalet A. Bulkeley. The "Aetna" name is retained to take advantage of the good reputation of the original Aetna. The name was inspired by an 11,000-foot volcano on the eastern shores of Sicily, Mt. Etna, which was the most active volcano in Europe. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com and learn about how Aetna is helping to build a healthier world. @AetnaNews About Aetna International Aetna International, part of Aetna Inc., is committed to helping create a stronger, healthier global community by delivering comprehensive health care benefits and population health solutions worldwide.  One of the largest providers of international private medical insurance services, Aetna International serves more than 700,000 members worldwide, including expatriates, local nationals and business travelers. Aetna International also offers customized technological and health management solutions for health care systems, government entities and large employers to improve people’s health, enhance quality of care and contain costs. For more information www.aetnainternational.com About Aetna Thailand In July 2017 Aetna was established in Thailand Formerly, and now we have over 300,000 members and more than 2,000 organizations and over 400 hospital networks.   For more information www.aetna.com

นี่ใช่บริษัทของคุณหรือไม่? อ้างสิทธิ์ในบริษัทของคุณได้ทันที