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28 September 2019
Job ID: PC-837
Quality Manager


  • In this role, you will be responsible for a professional and well performing People Management within the company. This includes the following responsibilities:
  • Coordinating and supervising all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer
  • Ensuring Production Process output is in compliance with customer expectations
  • Develop product quality metrics, manage customer complaints, determine optimized process settings, identify areas of improvements and involve relevant departments in developing corrective actions.
  • Customer Relationship Management regarding Quality issues:
    • working with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
    • hosting periodic customer visits
    • managing customer complaint process
  • Develop quality assurance & quality management systems in accordance with regulatory and group-specific requirements
  • Ensure compliance with all ISO and customer/external audit requirements. Prepare and successfully complete audits.
  • Conduct monthly reporting of quality data through documented corporate procedures.
  • Provide leadership to the quality team and guidance to the operations management in terms of quality. Closely collaborate with customers and internal stakeholders on a routine basis. Make sure that all Group Quality Policies are adhered to and incorporated into the local systems.
  • Promote quality mind-set among our employees. Train and supervise the employees who perform quality testing within the quality lab and on the production floor.
  • Responsible for continuous quality improvement for the products and operations at ALPLA Thailand.


  • Bachelor Degree (or higher) in Quality Management or Engineering
  • At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably within an international manufacturing company in the FMCG or pharma industry.
  • Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
  • Experience performing quality and food safety system audits
  • Knowledge of ISO 9001: 2015 quality standards is a must
  • Computer literate (Excel, SPC data base, Word)
  • Being able to handle multi-task environment with excellent organizational skills
  • Strong leadership and interpersonal skills
  • Proficiency in Thai and English is a must
  • Ability to work well with other departments
  • Ability to manage Customer Relations
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Job Details:

  • Five-day work week
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance

We are global leader in designing & manufacturing of rigid plastic packaging products for local & multinational customers. Currently we are looking for qualified individuals to strengthen our company located in Thailand.

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