19 April 2019
Job ID: URI-291
Customer Service Country Manager

As a Customer Service Country Manager for export market, manage the ongoing business & work on new projects with existing/new customers and coordinate internally to serve customers' requirements to achieve highest level of customer satisfaction.

 

Job Description /your responsibilities:

 

- Responsible for different countries and areas

- Service customers including handling their enquiries, sampling, pricing, order processing, and after sales service (complaints)

- Efficient handling and proactive following up of ongoing/new projects

- Service minded, creative thinking, good customer care skill & negotiation skill
- Coordinate with other departments Production Planner (to get all orders confirmed with the reasonable lead-time) and Accounting (to track the sales turnover)

 

Desired Skills and Experience Your competencies / qualifications:

- Bachelor' s Degree or higher in Business Administration or any related field
- Minimum 5 years' s experience in Customer service will be advantage.
- Excellent verbal and written communication skills with fluency in Thai & English. English is the main working language.

- Able to handle work pressure, fast pace, able to handle demanding customers and bright ideas on problem solving for customers.

- Team player with a problem-solving attitude.

- Ability to multi-task, prioritize and manage time effectively

- Proactive in approach with customers and dedicated worker who is capable of working and making decisions independently.

- Never say die attitude and service mentality is necessary!


What you will gain:
- Be a part of a rapidly growing organization with a European working mentality, which prides itself on efficiency, quality and service.

- Be working in an international environment with a young and dynamic team from Europe and Asia.

- Opportunities to develop yourselves both personally and professionally


Job Details:

Meyer Seals Asia Ltd.
Meyer Seals, headquartered in Germany, is a global player and world market leader in the packaging industry with additional location in Ubon Ratchathani (Thailand) founded in 2007 . With our approximately 300 employees worldwide are we the largest manufacturer of sealing inserts and the first port of call for reputable industrial bottlers and fillers, looking for development and sustainable innovations in the area of closure lining industry. Meyer Seals offers standard and specialty SEALutions for sealing foodstuffs, beverages, pharmaceuticals, agro-chemicals, industrial chemicals, cosmetics and lubricants. Over 80% of our production is exported to our customers present in nearly 100 countries across the globe.

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