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14 November 2019
Job ID: BK-152742
Customer Success Manager (40K-80K) [Job ID:53971]

Salary:   40,000 - 80,000  THB

Industry: Software/Information Processing

Location: Asoke (Bangkok)

Work Type:  Mon-Fri : 09:00-17:00

Job descriptions:

  • Be the face of company and primary relationship owner for your customers
  • Build and establish strong relationships with your customers as a trusted advisor
  • Design and implement internal and external facing processes that enable our customers to be successful utilizing the platform
  • Help your customers to realize by working with them to build and support a comprehensive Success Plan in furtherance of their marketing and CRM strategies.
  • Be a dedicated point of contact for strategy, product training, and non-technical support questions
  • Drive adoption across multiple departments such as sales, marketing, product, stakeholders, and business users
  • Consult with clients and help create technical game plans to seamlessly integrate Repro with their wider technology ecosystem
  • Be a thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs.
  • Be a product expert, delivering training and workshops for your clients
  • Provide initial Setting Proposal and on-boarding support
  • Work with commercial account owners and executive stakeholders to ensure successful renewals and upsells
  • Work with technical colleagues to bring their expertise to bear on your customers’ business challenges
  • Solicit and synthesize customer product feedback to contribute to product development

General qualification: 

  • Male or Female, Thai nationality, age between 26-40
  • Bachelor’s degree in any related field
  • Having experience in date analysis
  • Knowledge of digital marketing
  • Excellent command of English
  • Additional other Asian language skills are advantage

Benefit package:

  • Paid Holidays (6 days/1st year)
  • Transportation allowance
  • Mobile phone allowance
  • Medical Insurance

 

Contact (ติดต่อ)

Time: 8.30 am-5.30pm
Office Number: 02-2539800
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

Apply Now

Job Details:

Reeracoen Recruitment Co., Ltd.
http://www.reeracoen.co.th
As your Partner For Successful Recruitment Employment is important judgement, influencing the development and growth of the company. For creating a great encounter between a company and job seeker. We thank for the encounter with every client who chose us, and support for successful recruitment as their partner. That is our wish.

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