Hospitality / F & B Jobs in Wattana 150 Jobs

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23 August 2019
Job ID: BK-125801
Customer Service Coordinator (German Speaking)

Qualification:

  • Thai nationality or age 25-35 yrs.;
  • Minimum bachelor degree in tourism related field;
  • Excellent spoken and written in German and in English is an advantage
  • Computer literate (MS Office: Word, Excel, PowerPoint and any inbound reservation system);
  • Knowledge of tourist destinations in Thailand;
  • Focus on detail, responsibility and accuracy; ability to work under stress;
  • Enthusiasm and passion for tourism in general within a growing international organization;
  • Flexible working hours and readiness to work overtime; team player
  • Experience in a similar position is an advantage
  • Outgoing & open-minded personality and good interpersonal skills

Roll and Responsibilities :-

  • Customer service (mainly by phone, e-mail);
  • 24/7 emergency phone service;
  • Arrange and handle documents (Job Orders, Welcome envelopes, pick-up times etc.)
  • Support excursion programs and excursion sales in Bangkok;
  • Handle hotel changes (upon client’s request or due to renovation works etc.);
  • Co-operation with our sub-agents in all major tourist destinations in Thailand;
  • Handle several administrative tasks;
  • Maintain data and information in DMC Inbound System;
  • Liaise with Airport Representatives on any irregularities that occurred on arrival;
  • Sell excursions and related services;
  • Assist guests on any required information; irregularity or complaint;
  • Handle complaints efficiently and report them via internal customer service system;
  • Work closely with the Operations Department and other relevant Departments;
  • Ensure that MP image is maintained at all times;
  • Provide travel departure information to clients at least 48 hrs before actual departure;
  • Other responsibilities as assigned by Manager or by the management.

Summary

Our growing business offers the right candidates full-time opportunities in an environment that is supportive, professional and enjoyable.    

Generous base salaries (and extras) may be offered to the right candidates that demonstrate a desire join and succeed.

New positions may be considered and created to suit each individual applicant’s ‘skill set’.    

Interested candidates that meet the mandatory requirements for this role are encouraged to send their current CV. (in English version only) with recent photo and accompanying motivation letter including expected salary to Apply Now.

Generic applications and applications missing any of the above requested information will be disregarded.

Meeting Point Asia Co., Ltd.

219/48-51 Asoke Tower , 15th fl., Soi Asoke,SuKhumvit 21 Road, North Klongtey, Wattana, Bangkok 10110; Tel 02-664 4000 ext. 3306 / Fax 02-664 3525

www.meeting-point.com


Job Details:

Meeting Point Asia Ltd.
Come join us now! Meeting Point Asia Co., Ltd. is an innovative incoming agency for Thailand and Southeast Asia, offering a wide range of inbound services for leisure and mice markets worldwide. We are part of the Meeting Point International network with offices in the U.S., Europe and the Middle East. We are urgently looking for applicants to join us for the following vacancy in our Bangkok Office:

Is this your company? Claim it now!