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28 May 2020
Job ID: BK-217839
Building Solution-Operation Manager

My client is an international leading company in security services system related with Building Solutions.

Location: East Bangkok area.

(Budget: THB 160K - THB 170K)

Job Description:

  • Delivering Projects, Services & Products in the domain of Building Solutions comprising BMS, Security & Fire Detection & Alarm Systems, Physical Safes.
  • Program management of Projects:
    • Scope, Cost budget, schedule and Customer expectations
    • Closure / hand over of projects
    • Drive improvement in delivered margins through labor and material productivity
    • Measure & improve customer satisfaction (MFA / NPS)
  • Service operations:
    • Delivery of warranty obligations post hand over and follow thru’ maintenance service contracts meeting SLAs
    • Enhance extraction of “Do & Charge” / spares
    • Reduce attrition of portfolio
    • Drive price improvements on renewals
    • Measure & improve customer satisfaction (MFA/ NPS)
    • Warehouse ops / Inventory management
  • Utilization & billability of workforce for efficiency
  • Forecasting revenue (sales) and margin from backlog / book & ship conversion
  • Workforce planning
  • Supporting Sales pursuits
  • Competency development of Operations team
  • Drive continuous improvement in delivery processes for productivity and customer satisfaction
  • Leadership of Operations team comprising Project Managers / Project Leads / Service Manager / Service engineers, Technicians for employee engagement & motivation.

Qualifications:

  • Degree's in Engineer field with direct experience in Buildings Solutions (Security / Fire / BMS) industry domain. (MNC industry background will be advantaged)
  • Direct contracting business (Systems Integration project & After-market services)
  • 15+years of experience in direct or related business with 5+ years in managerial level of leading Operations - projects /service. 
  • Min 3 years of managing a sub-P&L - conversant with Sales accrual methods of Projects / Services, Cost control, Utilization / billability tracking of direct workforce, Customer escalations, Collection and Receivables management.
  • Strong experience in project and contracts management.
  • Good leadership skill.
  • English is at Business Level.

Interested candidates please send your application letter with resume, current and expected salary with contact details to K. Pat 02-631-0464 ext. 2105 or please cont or you can click "Apply" via jobsDB if you confirm to apply promptly.

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Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Travel allowance
  • Medical insurance
  • Life insurance

Manpower Professional and Executive Recruitment Co., Ltd.
Manpower Inc. is a world leader in the employment services industry, offering customers a continuum of services to meet their needs throughout the employment and business cycle. The company specializes in permanent, temporary and contract recruitment; employee assessment; training; career transition and organizational consulting services. Manpower''s worldwide network of 4,500 offices in 80 countries and territories enables the company to meet the needs of its 400,000 customers per year, including small and medium size enterprises in all industry sectors, as well as the world''s largest multinational corporations. The focus of Manpower''s work is on raising productivity through improved quality, efficiency and cost-reduction, enabling customers to concentrate on their core business activities. In addition to the Manpower brand, the company operates under the brand names of Right Management Consultants, Jefferson Wells, Elan, Brook Street and Empower. Manpower Thailand is the nation’s leading recruitment company established in 1998 to offer human resources management services to businesses in search of staff and people in search of job. The company currently has 10 offices in Thailand cover in Bangkok, Chonburi, Lamphun and Songkla to cover the needs of corporate clients and job seekers.

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