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Business Analyst (Functional Consultant)
Reports to: Project Manager
Purpose for Position:
Works as a consulting team member or an individual functional consultant on product implementation, integration, enhancement or other projects as assigned. Duties are usually performed at the customer site. This position works under moderate supervision on small to mid-sized projects tasks and projects. Direct reporting relationship to the Service Manager, with indirect responsibilities to Business Solutions Manager, Lead Consultant, or Project Manager for each project. Successful candidates usually have between 18 months and 3 years experience in IT project implementation, technical support or consulting.
Essential Duties and Responsibilities
70% Works independently on small to mid-sized sized (site/location) single-product projects or as a team member on larger complex product projects.
10% Serves as pre-sales and post-sales technical support specialist as needed
20% Acts as liaison between company and its customers.
Essential Education, Skills, and Environment
Education and Work Experience
Specialized Knowledge and Skills
Work Environment and Physical Demands
Mobile office or general office environment, some exposure to maintenance and plant environments. Low to moderate levels of stress may occur. Extensive travel required (20%-40%)
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