Insurance Jobs in Rajthevee 18 Jobs

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15 July 2019
Job ID: BK-110120
International Travel Insurance Consultant (Cantonese Speaker only)

Job Summary:

As a key member of the Global Competence Center of Asia Pacific, you will be part of an international and multicultural team, in charge of delivering World Class Travel insurance services.

 

Essential Job Functions:

  • Assessment of claims within Standard operating Procedures.
  • Handle Inbound and Outbound enquiries about products and service (calls and emails) within standard operating procedures
  • Achieve individual key performance indicators and contribute to overall team KPI’s
  • Participation in performance reviews, coaching and training sessions
  • Provide feedback and ideas for continuous improvement to the Insurance Leadership team
  • Adhere to rosters and scheduling in support of business requirements
  • Quality logging of enquiries to enable accurate reporting on client specific data and trends
  • Transmit reports and carry out any additional tasks and duties as required by the Team Leader

 

Key Working Relationships:

  • Senior Consultants / Team Leaders / Operations Manager
  • Learning & Development Specialist
  • Internal and External clients

 

Work Conditions:

  • Operating days: Monday to Friday
  • Working hours: 40hours per week, 5 days per week
  • Operating hours: 08am-5pm with possibility of shift rotations
  • Location: Bangkok

 

Qualifications:

  • Fluent/native Cantonese communication  skills is a must
  • English or Mandarin skills is an advantage
  • Bachelor degree in any field is preferred
  • Previous experience in a customer service environment and insurance/medical industry preferred
  • Strong attention to detail, proven problem solving and analytical skills
  • Positive and flexible team player, willing to contribute to a dynamic customer service team
  • Excellent interpersonal and communication skills
  • Ability to multi task and manage time effectively
  • Ability to self-manage performance against business requirements
  • Commitment to personal development and ongoing learning

 


Job Details:

Benefits:
  • Overtime pay
  • Performance bonus
  • Transportation allowance
  • Medical insurance
  • Life insurance

AWP Services (Thailand) Co., Ltd.
http://www.allianz-assistance.co.th/corporate/
Allianz Worldwide Partners is the world's largest Assistance and Travel Insurance Group. Since being founded in year 2000, Allianz Worldwide Partners Thailand has grown to become a clear leader in the Roadside Assistance field and has also established a strong market position in Travel Insurance. The company currently employs more than 500  caring and helping staff. As the world‘s leading assistance company, helping is in our DNA. And we don‘t just help our customers, our caring nature extends to our employees too. So if you live to help, and would like to work for an international network that offers development opportunities and really cares for its employees, contact us today and join our global family.

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