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14 June 2019
Job ID: BK-97054
Senior Consultant/Manager - Performance Improvement - Customer (Banking & Insurance)

To reach full potential, client organizations must continuously enhance its performance - and sustain that improvement. We assist the clients professionally and provide best practice solutions to cope with these challenges. We provide our advisory services focusing on competency groups, which include Finance, Customer, Supply Chain, IT Advisory, People and Organization, Strategic Direction, and Program management. EY operates as the most globally integrated firm, with one methodology, across all geographical areas. It's a structure that enables EY to mobilize our people effectively, and allocate them to projects in the right place, at the right time.
We currently are seeking a highly motivated individual to work on multiple client engagement, work with a wide variety of clients to deliver professional services, and lead business development activities.


  • Gather information from clients by interview, conducting workshop, survey or focus group etc.
  • Prepare, design and deliver a part of deliverable with high-quality work product that is met with timeline
  • Manage a small work stream of consultants through task delegations, guidance and coaching, and quality assurance
  • Work closely with the client in collecting client's information and managing their expectation
  • Able to work in different business and/or project’s scope, or provide operational supports to the team from time to time
  • Able to travel (domestic/overseas) when require


  • Minimum of Master’s degree in MBA, MBE, Finance, or other business-related role
  • Extensive experience (i.e. at least 2 years) in a similar role or working environment, preferably in a professional services or client-facing role
  • Individual with an experience in Banking or Insurance industry with experience in either front process, operation process, accounting process or IT will be highly considered
  • Strong analytical thinking, with exception organizational skills
  • Personal integrity, sound judgement and an honest and ethical approach

Job Details:

  • Five-day work week
  • Overtime pay
  • Education allowance
  • Medical insurance
  • Life insurance

EY Corporate Services Co., Ltd.
EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 210,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve potential.

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