Hospitality / F & B Jobs near Silom Complex 17 Jobs

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23 January 2020
Job ID: BK-180892
Training Director / Manager of F&B


The Director/Manager of Training is responsible for leading the training strategy for the restaurants. This position will oversee online training strategies, in-market training, and travel to markets assisting with needs assessments in regards to training and operations. This position is responsible for overseeing the communication, facilitation, and execution of requested training needs. This position is a business partner to Operations and the leadership team to ensure quality training and development is provided in the restaurant.

Key Metrics:

  • Training & Development Abides by Brand Standards
  • Area Coach Development
  • New Store Opening Support
  • Training and Opening Support

Primary Accountabilities:

People Leadership

  • Provides training expertise for company operations.
  • Provides valuable insight on industry trends regarding new technologies, concepts and techniques.
  • Manages, coaches, develops and mentors the Area Coach team that is responsible for coordinating and facilitating trainer workshops.
  • Provides additional coaching, team building, development, and communication by creating ongoing learning experiences.

Promotes and Trains Brand Standards

  • Identifies training gaps then develops and cascades training implementations, updates and revisions effectively to the Operations team.
  • Provide oversight and project management direction for certifications and workshops for development of restaurant managers and hourly team members.


  • Supports Training Store.

Deliver Results

  • Provides additional review and follow-up on store visits
  • Designs and develops ongoing curriculum evolution.
  • Provides on-site training support and fulfills training requests
  • Assists in Ad Hoc projects as needed
  • Provide support for Operations

Interdepartmental Partnerships for program development

  • Cascades training rollouts, updates, and revisions effectively to restaurants
  • Collaborates with SMEs, including multiple departments, to ensure high quality design of identified learning objects for existing and new training programs
  • Partners with Operations leadership for training solutions based on gaps that exist.

Financial Management

  • Individual cost and expense management.
  • Manages expenses to budget
  • Manages workshop training costs
  • Director report cost and expense management

Skill and Knowledge

  • Ability to handle confidential and sensitive information.
  • Ability to deal with ambiguity and manage changing priorities.
  • Ability to build relationships at all levels
  • Demonstrates professional maturity and judgment
  • Intermediate mathematical computations skills
  • Knowledge of hospitality industry operations
  • Strong technical/computers skills with proficiency in Microsoft Office Suite and LMS software
  • Strong analytical and problem-solving skills
  • Strong organization and planning skills
  • Strong verbal, written, and facilitator skills


  • Preferred degree in Business Management (or related subject)
  • 5+ years’ experience in learning and development, restaurant industry preferred.
  • 3+ years’ management and leadership experience
  • 3+ years’ experience in Operations, preferred
  • Experience in a complex, fast-paced environment

Attractive remuneration package will be offered to the qualified candidate.

Please send your resume via "Apply Now"

Destination Eats Co., Ltd

317 Kamolsukosol Building, Unit A, 14th Floor,
Silom Road, Bangrak Bangkok 10500 THAILAND

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Job Details:

Destination Eats Co., Ltd.
Destination Eats operates international food and beverage brands across Southeast Asia. With presence in Singapore, Thailand, Hong Kong and Taiwan, Hooters continues to expand rapidly! If you are enthusiastic enough for a challenging career that makes a difference, or yearning to join a creative and dynamic team in an established organisation, think Destination Eats. Submit your applications today!

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