Business Process Improvement Senior Manager - Group Insurance Operations
This job is program manager overseeing all CS Operation business improvements end-to-end process. Develop, manage, control and monitor projects/initiatives under CS roadmap and implement solutions related to process & system improvement to improve Operational efficiency, sale support and customer service. Ensure projects/ initiatives are delivered on time, meet objective and in accordance with the agreed quality and budget as well as monitor projects’ KPIs. Departmental financial & budget control, monitoring and analysis. Assist and provide Management support to Head of CSG Operations with regards to business, strategy, planning, organizing and overall departmental administration to meet department/ company goals.
Master degree in Business Administration, General/ Strategic Management, Financial Business or other suitable qualification.
Minimum 10 years related working experience, preferable with Insurance background/Financial services with at least 7 years at management level.
5+ years experience in Project Management, Business Process Improvement Project or related field.
Result-driven, self-motivated and innovative mindset with excellent communication and presentation skills.
Good analytical skills and systemic thinking.
Knowledge of Project Management Program
Excellent command of both written and spoken English.
For more information please contact Thiraruk.Sangkhapreecha aia com or call 02 783 7337
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