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18 February 2020
Job ID: BK-190494
Account Success Executive/Senior Executive - Food/Account Success Executive/Senior Executive - Food

What you’ll do?

  • Acquire or manage assigned accounts for long term relationship and yield optimization purpose. 
  • Plan, coordinate and execute account optimization plans includes campaign coordinations , partner on-site land promotions and other initiatives.
  • Develop a trusted advisor relationship with key accounts, partners’ stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to partner needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Assist in activity listing maintenance and effort to provide most updated information reflected on the activity page. 
  • Perform analysis work for the accounts and managing area to identify key growth initiatives and participate in various marketing initiatives that fits partners’ requirement and business needs. 
  • Liaise between the customer and internal teams, providing feedback and address issues to internal teams for optimization purposes. 
  • Be part of an exciting team defining and refining the brand’s positioning and tone in Thailand.


What you’ll need?

  • 3+ years of experience with proven account management or other relevant experience
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • Experience in delivering partner-focused solutions based on partner needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Excellent time and project management skills. You're always looking to improve inefficient processes
  • Self-motivated and able to thrive in a results-driven environment
  • Possess strong “can-do” attitude
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology is a plus 
  • Keen attention to detail and adherence to deadlines
  • Resilient, performance-driven individual, able to deal with pressure and change
  • Good command of English and Thai, both verbal and written communication.
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones

What you’ll get?

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
  • An environment that values honesty, transparency and respect with awesome co-workers globally
Apply Now

Job Details:

  • Five-day work week
  • Performance bonus
  • Transportation allowance
  • Travel allowance
  • Medical insurance
  • Dental insurance

Klook Travel Technology Pte. Ltd.
Founded in 2014, Klook is one of the world’s leading travel activities and services booking platforms. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods and must-eats, and unique experiences around the world on its website and award-winning app ('Best of 2015' & ‘Best of 2017’ by Google Play and Apple App Store). With Klook’s innovative technologies, travellers can book after arriving in their destinations and redeem the services by using QR codes or e-vouchers. Each day, Klook empowers countless travellers to indulge in their wanderlust and spontaneity through over 50,000 offerings in more than 200 destinations. With a team of over 1,800 across 22 offices worldwide, Klook's services are available in eight languages, supporting 36 currencies. It has raised close to US$500 million investment from world-renowned investors including Softbank, Sequoia Capital, Matrix Partners, and Goldman Sachs. Get inspired by Klook at, the company blog or @Klook. 

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