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24 January 2020
Job ID: BK-181150
Hotel Reservation/ Booking Support /(French/ Spanish/ Italian/ Greek/ Turkish/ Portuguese) (28K-33K) (SDG-40733)

<Job Responsibilities>

  • To assist calls and e-mails from clients with any requirement regarding denied bookings: Mainly related to new cases of any denied service, not only booking but any contracted service in a booking.
  • To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
  • To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
  • To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
  • To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company

<Necessary Skill / Experience >

  • Thai nationality , Male/Female, age 22-35 years old
  • Bachelor's degree in IT.
  • Fresh graduates are welcome
  • 0-5 years of experience working as Contact Center/ Customer Service/ Hotel Reservation/ Booking Support roles or any related field in hotel/ tourism industry
  • Ability to communicate in English and the 3rd language as following: French, Spanich, Italian, Greek, Turkish, Portuguese
  • Willing to do the shift work (may require to work at night and/or on Saturday and/or Sunday (off on weekday)
  • Communications and negotiation.

<Preferable Skill / Experience>                               

  • None

Languages skills

English: Conversational Level

French: Conversational Level

Workplace Area: BTS Chidlom, Bangkok

Working Hour: 9:00-17:30 (Shift work: 9.00-18.00 and/or 13.00-23.00 as per assigned (2 day off))

About the Benefits
Salary: 28,000–33,000THB

About the company
Products: The world’s leading Bedbank, delivering hotel accommodation, excursions, tickets, transfers and car hire to travel suppliers and distributors across the industry.
Business Type:
Restaurant / Hotel

HOW TO APPLY,              
*** Please submit your resume with recent photo, your current & expected salary, and reference:Hotel Reservation/ Booking Support (French/ Spanish/ Italian/ Greek/ Turkish/ Portuguese) (28K-33K) (SDG-40733)

*** Any query regarding this Job or application method, please call Tel. 02-021-0333 

RGF HR Agent Recruitment (Thailand) Co., Ltd.
(株式会社リクルートホールディングスタイ法人)

689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306
Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 1011
Tel: 02-021-0333

Website : www.rgf-hragent.asia/en/thailand
Apply Now

Job Details:

RGF HR Agent Recruitment (Thailand) Co., Ltd.
https://www.rgf-hragent.asia/en/thailand
OPPORTUNITIES FOR LIFE http://www.rgf-hragent.asia/en/thailand RGF  stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd. They created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to their clients across the region. RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences. Their company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for them to provide high quality total human resource management services not only in Japan but across the region. RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.

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