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11 July 2019
Job ID: BK-108851
Head of Maid (หัวหน้าแม่บ้าน)

Head of Maid (หัวหน้าแม่บ้าน)

Bromsgrove International School Thailand (BIST) 

The main role of a Head Maid is to manage a team of cleaning staff in order to perform any combination of light cleaning duties to maintain the school in a clean, tidy, safe, and orderly manner on a daily basis.

The Head Maid reports directly to the School Manager, and indirectly to the Head of Early Years Campus (Ramkhamhaeng 164 Campus)

Minimum Qualifications
  • At least 5 years work experience in the service industry with 3 years relevant experience.
  • Strong leadership skills which includes prioritizing and planning ahead
  • Strong human relations skills
  • Strong service orientation
  • Strong interpersonal skills
  • Strong communication skills
  • Basic English skills


  • Ensure an excellent standard of cleanliness and presentation is maintained at all times throughout the buildings and outside with the health & safety of the children, parents, and staff in mind.
  • Perform spot check of the areas that fall under the care of each cleaning staff and liaise with concerned parties if/when further action is required, e.g. new purchase, maintenance. Complete checklist sheet and submit to School Manager.
  • Undertake particular responsibility for special or non-routine cleaning tasks as instructed by the School Manager and Head of Early Years Campus, this includes running school errands and purchasing resources.
  • Upkeep cleaning items inventory and monitor the use of cleaning materials.
  • Assign tasks and areas of responsibility to a member in the team. Arrange for cover when staff absence as appropriate. Monitor the cleaning staff rota and effectiveness and report any issues/concerns to School Manager.
  • Communicate the School policy and procedure/ expectation to the team and ensure that the cleaning staff follow the policy and procedure strictly at all times.
  • Conduct daily briefing to ensure housekeeping functions are clarified to all concerned staff, check on appearance of staff and resolve any issues.
  • Ensure all cleaning staff time-sheets are completed on a daily basis and that leave request forms are handed to the School Manager 3 days in advance.
  • Liaise with the Handyman, Gardener, the cleaning staff team and occasionally outsourced contractors to support the organization of school events.
  • During school breaks, liaise with the Back Office Staff (Nannies and handyman) to  perform the big clean of all resources and facilities on the school campus.

Required Skills

  • Able to work as a team
  • Having attention to details
  • Being reliable and trustworthy
  • Being tolerant and patient
  • Being able to stay calm under pressure
  • Having domestic skills
  • Having common sense
  • Being flexible and proactive
  • Having suitable stamina and energy
  • Being able to work extra hours
Required Competencies
  • Customer and Market Focus: Ability to diagnose and anticipate staff needs and expectations and to quickly respond to them.
  • Analytical Thinking and Problem Solving: Ability to identify problems, determine how to solve problems, evaluate alternatives, assess risk, and make timely decisions.
  • Communication: Ability to clearly convey ideas orally and in writing, and to listen to and understand what others are saying.  Ability to provide feedback and follow up where necessary.
  • Scheduling and Coordinating: Knowledge of others’ plans and schedules; skill in coordinating functions and ensuring desired results; ability to prioritize and make decisions; ability to do multiple tasks and support several people at once.

Should you have further questions please contact 0-2989-4873 ext.155 (HR Coordinator)

Job Details:
  • Employment Type:
    Full Time
  • Required Experience:
    5 years
  • Company Industry:
  • Location:
    Meenburi, Bangkok, Thailand
  • Salary:
    Salary negotiable

  • Performance bonus
  • Flexible working hours

Bromsgrove International School Thailand (BIST)
URGENTLY REQUIRED!!! Bromsgrove International School Thailand (BIST) is a privately owned independent institution which uses the name "Bromsgrove" under license from Bromsgrove School UK. The school was established in September 2002   The school has 2 campuses.  The Early Years Campus is located on Ramkamhaeng 164 Road and the Main Campus is adjacent to Windsor Park and Golf Club on Suwinthawong Road. BIST offers the National Curriculum of England from the Early Years through to IGCSE and then A levels. The current student population is around 400, aged 2-18 years, and is drawn from many nationalities. For more information, please visit our website at
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