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02 มิถุนายน 2563
รหัสงาน: CM-2611
Early Years & Primary Admissions and Communication Coordinator

Early Years & Primary Admissions and Communication Coordinator 

 

The Early Years & Primary Admissions Officer and Communications Assistant takes overall responsibility for managing student applications and the new students’ enrolment process for Early Years and Primary School’s admissions. The position reports to the Chief Operating Officer. The role also supports the school communications, working with the Secondary Admissions and Communications Manager, and the senior school management, to reach the communications and admissions goals. 

 

Responsibilities

  • Develop a full understanding of the education offered at LANNA, and the ongoing education of our graduates beyond LANNA (to enable meaningful discussions with potential families)

  • Ensure a seamless student customer journey following the LANNA policies and procedures

  • Ensure high-quality customer service standards, ensuring their delivery to all prospective families and influencers by communicating with confidence across different audiences and situations the school’s mission, philosophy and programmes.

  • Work on achieving the target growth and retention numbers in line with the annual budget

  • Monitor and respond to enquiries and self-organise a weekly schedule of meetings and/or admissions tasks

  • Keep up to date in the use of the different digital platforms used in the department (Google Suite, OpenAplly and social media marketing)

  • Organise school tours for prospective families, and be the LANNA first contact ambassador for building strong relationships with new parents and students

  • Onboard and manage ‘student admissions representatives’ (STAR’s) as school tour guides

  • Establish and schedule regular tour dates across Primary and Early Years for families

  • Manage the prospective students’ assessments process and administer its testing

  • Work with English Support staff for student testing and enrolment

  • Organise and conduct group/individual trial sessions for Early Years and Primary enrolments for the beginning of year intake

  • Provide trial and testing feedback to families of applicants

  • Communicate the enrolment steps to new families ensuring that full and complete information is provided for all new students

  • Maintain regular contact with the relevant school Principals, admin and teaching staff, keeping them updated on admissions progress and consulting with them on possible student admissions

  • Maintain waitlists of future applicants for Year levels already full

  • In consultation with the respective principals, allocate new students to classes, factoring in abilities, genders, and nationalities

  • Provide welcome letters, timetables, curriculum, and fees information to all newly enrolled students

  • Meet with and introduce students and their parents to the Homeroom teacher on their first day 

  • Participate in organising and being present at all recruitment and promotional events such as open houses, exhibitions, information sessions, off-campus promotional events, etc.

  • Maintain accurate data in school systems, enabling responsive decision-making through the enrolment process and accurate forecasting during the annual planning

  • Assist the Secondary Admissions and Communications Manager and our Communications Committee, in developing a marketing and recruitment strategy, and online and offline promotional materials related to this

  • Proofread any communications and marketing materials when needed

  • Create Early Years and Primary storytelling content for the school’s different communications media

  • Manage the rostering and support of admin staff, teaching staff, PTO volunteers and STAR’s at events, as required

  • Participate as a member of the Communications Committee

  • Report to the COO any data relevant for the school’s growth strategy and tactical business development plan to ensure attraction, recruitment and retention of students

  • Undertake any further reasonable duties requested by the Chief Operating Officer or the Communications Committee.




Qualifications

  • Undergraduate degree in a related field  

  • Excellent command of English, Thai. Chinese speaking is an advantage  

  • 3-5 Years experience in Admission and Communications or related field

  • Have a strong background in a similar position at an international school or in sales and customer service

  • Understanding of digital technology (Google Suite (Gmail, Google Sheets, Google Docs, Google Forms, Google Slides and OpenApply)

  • Knowledge on digital marketing such as CANVA, Facebook, Instagram, YouTube, WeChat and LinkedIn

  • Have strong interpersonal skills and ability to work as part of a team




รายละเอียดงาน:
  • ประเภทการจ้าง:
    งานเต็มเวลา
  • ระดับของตำแหน่ง:
    ระดับเจ้าหน้าที่
  • ระดับการศึกษา (ขั้นต่ำ):
    ปริญญาตรี
  • อายุงาน (ขั้นต่ำ):
    3 ปี
  • ประเภทธุรกิจ:
    ธุรกิจการศึกษา
  • สถานที่ทำงาน:
    เชียงใหม่, ประเทศไทย
  • เงินเดือน:
    สามารถต่อรองได้

สวัสดิการ
  • ทำงานสัปดาห์ละ 5 วัน
  • ค่าทำงานล่วงเวลา
  • ค่าตอบแทนพิเศษ
  • ค่าใช้จ่ายในการเดินทาง

HIGH STANDARD INTERNATIONAL CONSULTANT CO., LTD.
Lanna International School in Chiang Mai is looking for suitable candidates who are interested in the position of full-time CHIEF Operation OFFICER.  The Officer shall work in the school campus.  Interested parties can send her/his resume with cover letter and expected salary by email.      

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