งาน Medical ใน ภูเก็ต 3 ตำแหน่ง

Key Responsibilities

Integrated Wellness Strategy

Vision & Positioning: Define and execute the resort’s overall vision, establishing Stay Wellbeing as a premier destination for longevity, preventive health, and lifestyle transformation.

Program Design: Create signature programs (detox, weight management, stress recovery, longevity, anti-aging) that drive repeat bookings and ancillary revenue.

Seamless Guest Journeys: Integrate medical assessments, spa therapies, fitness routines, and nutritional guidance into personalized guest experiences.

Revenue Expansion: Identify new commercial avenues, including corporate retreats, telemedicine follow-ups, membership models, and healthcare/hospital partnerships.

Clinical Governance & Regulatory Compliance

Compliance: Ensure full adherence to Thai Ministry of Public Health regulations, licensing, and local healthcare laws.

Standards & Protocols: Oversee medical protocols, treatment quality, and patient safety frameworks across clinical operations.

Specialist Management: Manage relationships with consulting physicians, visiting specialists, and allied-health professionals.

SOPs & Audits: Maintain and update SOPs across clinic, spa, and fitness operations while leading internal quality audits.

Operations & Financial Management

P&L Leadership: Take full ownership of the consolidated P&L across all three departments; manage labor costs, margins, and departmental profitability.

Financial Planning: Develop annual budgets, forecasting models, and yield-focused pricing strategies.

Performance Tracking: Monitor key metrics including utilization, guest satisfaction scores, therapist productivity, and repeat-visit rates.

Team Leadership & Development

Multidisciplinary Leadership: Mentor and lead a diverse team of doctors, physiotherapists, spa therapists, fitness coaches, and front-of-house staff (20+ team members).

Talent Management: Recruit, onboard, and retain high-caliber wellness talent while defining clear KPIs.

Culture & Growth: Drive a culture of continuous learning through certifications, cross-departmental training, and succession planning.

Guest Experience & Brand Ambassadorship

Senior Wellness Authority: Conduct guest health consultations, welcome talks, and wellness orientations.

VIP Engagement: Personally, curate and oversee programs for high-net-worth and long-stay guests.

Cross-Departmental Collaboration: Partner with the GM and Sales & Marketing teams to build promotional packages and media campaigns.

Public Representation: Serve as the public face of the resort’s wellness brand at industry events, media interactions, and partnership forums.

Qualifications

Degree or certified professional qualification in Medicine, Nursing, Physiotherapy, Naturopathy, Wellness Management, or a related allied-health discipline.

Postgraduate qualifications in Integrative Medicine, Public Health, Wellness, or Business (MBA/MSc) are strongly preferred.

Relevant industry certifications (e.g., CIDESCO, ISPA, ICF Coaching) are highly desirable.

Minimum 8 years of progressive experience in wellness, medical-wellness, or luxury spa operations, with at least 3 years in a senior executive leadership role.

Background in a recognized luxury wellness resort, destination spa, or premium health retreat (e.g., Chiva-Som, RAKxa, Kamalaya, Six Senses, COMO Shambhala, Soneva).

Proven track record of managing a multi-department P&L (clinic + spa + fitness).

Demonstrated success leading multidisciplinary teams of 20+ professionals.

Pre-opening, resort repositioning, or turnaround experience is a major plus.

Languages: High proficiency in written and spoken English is required. Thai language skills are highly advantageous.

Regulatory Knowledge: Deep understanding of Thai healthcare regulations (or demonstrated ability to rapidly adapt).

Commercial Acumen: Strong expertise in yield management, pricing strategies, and partnership development.

Interpersonal Skills: Exceptional communication skills with a refined ability to engage with international high-net-worth clientele.