กรุณาระบุอีเมล์ที่ถูกต้อง
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09 ธันวาคม 2562
รหัสงาน: CHC-2197
IT Manager
KEY RESPONSIBILITIES:
  • Being responsible for managing the infrastructure and systems across sites with respect to requirements and recommendations from global and regional IS/IT teams.
  • Working with the regional and global teams to manage the infrastructure and systems across all respective sites with respect to standards and requirements.
  • Contributing to build and communicate the vision of the Hub infrastructure and infrastructure services and serving as a technical expert.
  • Participating in overseeing a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support as well as the maintenance. These activities cover a variety of hardware, software, network and service products in an information technology infrastructure environment.
  • Leading and participating in local infrastructure/security-related projects.
  • Providing internal customers with operational and technical support.
  • Analysing and troubleshooting customer problems and advising on appropriate action.
  • Pursuing service excellence.
  • Providing technical support to internal customers in a professional and friendly manner.
  • Performing hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
  • Ensuring that written responses are accurate, professional, clear and concise.
  • Ensuring that customers are provided with relevant user guides and advice for future reference.
  • Ensuring positive relationships are built and maintained with all involved parties (business, team, suppliers).
  • Ensuring that knowledge and experience are well documented and shared with colleagues.
  • Ensuring governance processes are implemented and followed.
  • Constantly educating the business in the value of IT/constraints of IT.
REQUIREMENTS:
  • Good experience of installation, monitoring and troubleshooting of Wintel Servers/Applications, Network devices, Wi-Fi & Cisco Call Manager.
  • Basic understanding of WAN monitoring and troubleshooting.
  • Experience in Video conference installation, monitoring and troubleshooting.
  • Ability to assist global applications - SAP, Hyperion, Outlooksoft, Magnitude, etc.

รายละเอียดงาน:

PRTR Recruitment & Outsourcing
https://www.prtr.com/
Since PRTR’s establishment in Thailand in 1990, we have been a part of a roller coaster ride called Thailand's economy. We have witnessed the highs of the property boom, the collapse of the currency, the pain Thailand suffered facing up to the stringent demands of the IMF, the demise of the American mortgage market, Thailand’s ongoing political power struggle and the recent devastating floods. We are now playing our part in Thailand's future, which will see a steady annual growth, improved health and welfare services, a decrease in poverty, an increasing domestic demand from a growing middle class and a business environment that dictates transparency and increased honesty.   We currently have 5 offices in Bangkok and 2 offices in the Eastern Seaboard of Thailand employing a total of 232 staff with a further 41 staff supporting our client partners at their locations in Thailand. Our plan is for PRTR to become Thailand’s most successful recruitment, staff outsourcing and business process outsourcing services group of companies.  

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