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22 พฤศจิกายน 2562
รหัสงาน: HH-553
Housekeeping Manager (Hua Hin, Prachuap Khiri Khan)

Position Title: Housekeeping Manager 
Location: Hua Hin, Prachuap Khiri Khan, Thailand

Job Summary:

  • Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.
  • Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained.
  • Completes inspections and holds people accountable for corrective action.
  • Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Candidate Profile:

Education and Experience

  • At least 3 years’ experience in the housekeeping or related professional area.
  • Graduated in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Duties and Responsibilities:

Managing Housekeeping Operations and Budgets

  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

Conducting Human Resources Activities

  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
  • Participates in employee progressive discipline procedures.

Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Understands the brand's service culture.
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.

Any interested candidates please apply with your update CV and contact details, only shortlisted candidate will be contacted for further evaluation.


รายละเอียดงาน:

สวัสดิการ
  • ทำงานสัปดาห์ละ 5 วัน
  • เงินโบนัสตามผลงาน
  • ค่าตอบแทนพิเศษ
  • ค่าใช้จ่ายสำหรับที่อยู่อาศัย
  • ประกันสุขภาพ
  • ประกันชีวิต

Luxury Hotels & Resorts (Thailand) Ltd.
http://www.marriott.com/
Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.   Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.   Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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