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21 ตุลาคม 2562
รหัสงาน: BK-148384
UX Writer - Digital Banking

SCB is seeking a UX Writer to join us. In this role, you will help SCB design new products. You’ll work with a multidisciplinary team of designers and experts to create solutions exist in the digital and physical realms. As an UX Writer at SCB, you’ll be a hands-on copywriting expert, ensuring we craft delightful copy for our products that is in line with our tone of voice whilst helping customer with their information needs.

Responsibilities

  • Write and edit copy primarily for apps, web pages and other digital or physical touchpoints
  • Identify the most simple, user-friendly, understandable and fresh ways to communicate complex content
  • Demonstrate a deep understanding and empathy for our end customer: whom are you writing for, what are their needs, painpoints, and moments of joy
  • Tailor the content and style of each writing assignments according to their purpose - whether they are intended to inform usage or sell a product
  • Work and contribute to content strategy and copy styleguide, as well as helping define the tone of voice in which we communicate to customers
  • Work closely with UX, PO, Digital Business and Marketing teams to review the impact your work has created
  • Provide insightful leadership when it comes to content strategy across SCB channels and products
  • Help identify ways to improve the way of collaborating together with cross functional team members in order to be able to respond to feedback timely and effectively.

Qualifications

  • Bachelor in Arts, Journalism and Mass Communications, Language, Liberal arts or similar
  • 2-3 years in journalism, marketing or creative writing
  • Demonstrable body of work showcased in a portfolio with commercial based projects
  • Possess a passion for creating intuitive, delightful and helpful guidance to users through effective copywriting
  • Past experience in writing technical or financial content for mass audience would be beneficial but not required
  • Able to communicate and present effectively, providing clear rationale
  • Analyze and respond to partners in a timely manner in order to support ongoing project work
  • A strong work ethic and a passion for crafting elegant and effective copy
  • Keen to seek out opportunities for self-development
  • Establish relationships and liaise with key stakeholders throughout the project lifecycle.
  • A demonstrable curiosity and thirst for understanding customers and solving challenging business problems
  • Good written and spoken English and Thai.



รายละเอียดงาน:

สวัสดิการ
  • ทำงานสัปดาห์ละ 5 วัน
  • เงินโบนัสตามผลงาน
  • ประกันสุขภาพ
  • สิทธิการเบิกค่าทันตกรรม
  • ประกันชีวิต

Siam Commercial Bank Public Co., Ltd.
https://careers.scb.co.th/
"Let's start a brighter career future together" Siam Commercial Bank (SCB) provides universal financial solutions to all customer segments with the best in benefits and full social responsibility. We are looking for responsible, enthusiastic, high caliber people with potential to join our team.
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