Yellow Software Co.,Ltd.

Job ID: CM-2033 | Location: Chiang Mai, Thailand
07 October 2019 Print Report Share

Yellow Software Co.,Ltd.

Job ID: CM-2033 | Location: Chiang Mai, Thailand

Receptionist

Responsibilities:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Handle changes in policies or renewals
  • Resolve customer complaints via phone, email, mail or social media
  • Introduce the packages and facilities to a customer
  • Coordinate the events

Qualifications:

  • Bachelor’s Degree in a related field
  • Male/ Female
  • Minimum 2 years experiences
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters
  • Strong in English communication skills

Interested candidates are invited to submit application letter via APPLY NOW

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Job Details:


Benefits:
Performance bonus
Flexible working hours
Medical insurance
Dental insurance
Life insurance

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