Thai VietJet Air Joint Stock Company Limited

Job ID: SP-10217 | Location: Samutprakarn, Thailand
22 October 2019 Print Report Share

Thai VietJet Air Joint Stock Company Limited

Job ID: SP-10217 | Location: Bangplee, Samutprakarn, Thailand

POLICY STANDARD & SERVICE EVALUATION

Role and Responsibilities:

- Create, review,re-current and rewrite on how each Service Operating Procedure for the best practice of service standards.

- Conducts Service Evaluationfrom Service Standard Survey by each station and field-trip.

- Issue, monitor and follow-up service recommendation and suggestion when misconducting and mishandling are found to promote appropriate actions.

- Support and initiate quarterly and yearly Service Quality Program for the better practice of current and future service standards.

- Provide and monitor Interactive Communication with customers to acknowledge customers' feedbacks.

 

Qualifications:

-  University degree in Airline Business, Faculty of Arts, Journalism and Mass Communication

-  Over 3 years of airline business or any others experience in English writing skill

-  Regulation in airline business

-  Customer behavior and risk management

-  Excellent communicators in English of both written and speaking

 

 

 

 Thai Vietjet Air Joint Stock Co.,Ltd 

 

Savarnabhumi Airport, Concourse A, Unit A 1-062, 1st Floor, 999 MOOI,

 

Nongprue,  Bang Phli, Samutprakarn, Thailand, 10540

 

Tel 02-111-5999 Ext 2105

 

Apply Now

Job Details:

  • Employment Type:

    Full Time
  • Career Level:

    Entry Level
  • Required Qualification :

    Degree
  • Location:

    Bangplee, Samutprakarn, Thailand
  • Salary:

    Salary negotiable

Thai VietJet Air Joint Stock Company Limited
Is this your company? Claim it now!
Apply Now