SmartSearch Recruitment

Job ID: BK-213794 | Location: Bangkok, Thailand
14 May 2020 Print Report Share

SmartSearch Recruitment

Job ID: BK-213794 | Location: Wattana, Bangkok, Thailand


Our client is a multinational legal and corporate collections firm with offices and operations throughout the globe. Well regarded as one of the most successful corporate (B2B) services companies, our client has grown into a truly global firm with over 380 professionals working across 5 continents and continually expanding their operations to service their clients internationally. Due to a growth of their SEA business and operations in Thailand, our client is seeking an experienced collections-based manager to take on the following role




The Key Account Manager will report to the APAC Regional Sales Manager. He/she will be required to fulfil the following duties and responsibilities:

  • Lead, manage, coach, and supervise collections team members to achieve targets of credit and collections activities dealing in the corporate B2B Collections sector
  • Liaise with outsource litigation offices and monitor outsourced civil and criminal cases 
  • Manage administrative works such as preparation of POAs, warning letter, applications etc.
  • Maintain accurate records customers’ payment status and make report to management
  • Coordinate internal work procedure with cooperation to other Departments/Teams effectively and ensure the efficiency of the collections processes
  • Building up and maintain relationship with our business partner (Supplier) in accordance with the Company’s policy and applicable laws.
  • Occasionally visit overdue customers for collection of overdue receivables
  • Provide suggestions/solutions regarding any collection’s issues, including resolving the issues for the team; in some cases, escalate the issues to the Billing & Collections Director for further handling.
  • Assist Manager to monitor the status of accounts receivable and suggest/execute necessary actions and/or reach out to lawyer, partner or management to realize collections effectively and efficiently.
  • Lead and execute continuous improvement initiatives within the AR and collections process areas aiming to improve service delivery to clients.
  • Perform other collections tasks as assigned by the Manager and the management.

Qualifications/ Experience required:

  • Bachelor's or master’s degree in Business Administration, finance-related or other related fields with preference to those with a law degree.
  • Minimum 7+ years of work experience in Billing, Collections, Accounts Receivable, or any related fields; with a minimum of 2 years in a supervisory role. Law Firm or professional services background is an advantage.
  • Excellent written and spoken communications in both Thai and English.
  • Excellent computer literacy, especially in Excel and PowerPoint; and experience in SAP is preferred.
  • Flexible for both domestic and international travel as well as preference for those candidates with their own car.

Thai Nationals, please submit your resume stating your present and expected salary and ref. HEAD OF COLLECTIONS   02 726 9217, or email to Apply Now.

Campanella and Associates Recruitment Company Limited

Smart Search is a subsidiary of Campanella and Associates Recruitment Company Limited

Floor 12th (office 3) Major Tower Thonglor 

141 Sukhumvit 63 (Ekamai), Klongton-Nue, Wattana, Bangkok 10110


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Job Details:

SmartSearch Recruitment
Smart Search commenced its operations in 2008, with the aim of assisting international and regional companies in Thailand and Asia Pacific in employing the right caliber personnel at middle-to-high levels of their organizations. We rely on our extensive database and network combined with advertised search and selection as the main sources for recruiting outstanding candidates. Smart Search is now a Partner of a Top 10 International Recruitment Partnership of Glasford International® ( and uses an extensive network of professionals internationally to further expand our clients and candidate’s interests. With an experienced group of HR professionals each with over 2 years experience in executive level placements in Thailand, Smart Search prides itself on professionalism and a strict attention to detail. We believe strongly in people, systems, innovation and measurements. Our unique proposition is our people, and our commitment to providing both our candidates and clients exceptional service and solutions.

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