Skillpower Services (Thailand) Co., Ltd.Job ID: BK-216077 | Location: Bangrak, Bangkok, Thailand
Job Purpose: Supervise and control staff in responsible area to achieve the target effciency and productivity as well as responsible for the delivery of the POS transction processting with a professional qualiy and efficiency to support the company's production target.
Main Duties & Responsibilities
% Time spent
1. Coach and supervise subordinates in order to achieve target effciency and productivity as well as comply with the Administrative procedural guidelines and standard.
2. Process and Underwrite Unit Link product both new businee cases and renwal cases (POS) according to standard procedures and guideliness and prepare over authority cases to higher authority persons to reviewing and approval.
3. Prepare protested cases to Team leader,reissued cases,review long pending cases
4. Process and control quality of fund transaction,media clearing,clear suspense A/C and check suppress cheque report.
5. Identify,notift and follow up backdating events with root cause analysis and resolution plan to management including provide monthly Backdating report to ULB depatment including provide monthly Backdating report to ULB department And other reports under law&compliance regulations (unpresented cheque,fund performance report,List of Funds with customer holding exceed 1/3 report)
6. Handle agent's enquiries on unit link procedure&product and any other jobs as assigned.
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