Siam Piwat Company Limited

Job ID: BK-40142 | Location: Bangkok, Thailand
20 February 2019 Print Report Share

Siam Piwat Company Limited

Job ID: BK-40142 | Location: Pathumwan, Bangkok, Thailand

Section Manager – Customer Relation Management (ICON SIAM)

We are now looking for professional and competent candidates for the position of Section  Manager – Customer Relation Management .

Job Description:

Customer Relationship Management:

  • To determine appropriate plan to retain and develop relationship with Scarlet, Platinum and Viz members
  • To seek to understand customer segments and their needs to foster relationship  with various card members and to present specific goods and services to them
  • To give special care and treatment to Scarlet  and Platinum card holders
  • To provide special services to VIP customers
  • To provide the information to management about customer relation concern / complaint for continual improvement of CRM system
  • To Support, supervise and coach subordinates to achieve optimum results in regard to the objectives of the function and personal development of the employees

Qualifications:

  • Bachelor’s Degree or MBA in Marketing or business management or related field
  • At least 10-year experience in Customer Relation management / CRM
  • Candidates from Retail, Banking, Hotel, Service industries are encouraged to apply
  • Fluent in English
  • MS Office : Word , Excel , Power Point
  • Possess strong leadership and team management
  • Creative, hard-working and service-minded
  • Strong interpersonal skills and customer focused

How to apply

  • Click APPLY NOW for submit your application

Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below:

 

Phone: 0 2 658 1000 ext. 5105 ,063-226-2039


Job Details:


Benefits:
Five-day work week
Overtime pay
Performance bonus
Flexible working hours
Dental insurance

Siam Piwat Company Limited
Our company has developed numerous projects that not only reflect our vision of innovation, but also demonstrate a profound understanding of business dynamics. This commitment to thinking differently has led us to be the first name in Thailand’s retail business, and it is our goal to maintain this honored position.    

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