SGS (Thailand) Limited

Are you a technical or engineering professional who understands customers, enjoys developing business opportunities, and can turn industry needs into practical solutions?

SGS is looking for a Product Manager – Industrial Services to drive the growth and development of our Industries business.

This is an end-to-end role where you will connect the dots from business development and customer engagement to solution development, commercial negotiation, project delivery, and revenue growth.

You will work closely with customers, Sales, Operations, Management, and SGS affiliates to deliver solutions that create value for our clients and grow our business.

Drive Business & Customer Growth

• Identify new business opportunities, leads, and prospects within the industrial market.

• Develop and execute key account plans to grow existing customers and secure new business.

• Build strong relationships with key customers and act as a trusted business and technical consultant.

• Understand customer needs and market trends to identify opportunities for new services and solutions.

• Conduct customer meetings, technical presentations, and service portfolio presentations.

Own the Commercial Process

• Manage customer requirements from initial opportunity through quotation, project execution, and invoicing.

• Prepare and negotiate quotations, rate structures, and non-standard pricing where appropriate.

• Communicate with customers regarding project status, work in progress, and outstanding payments.

• Work closely with Sales and Operations to ensure commercial and operational alignment.

• Monitor business performance and contribute to achieving revenue targets.

Connect Customers, Technical Teams & Operations

• Lead coordination among customers, Sales, Operations, Management, and relevant SGS affiliates.

• Coordinate inspection and technical service projects to ensure smooth delivery.

• Translate customer requirements into practical technical and commercial solutions.

• Support technical documentation, report formats, procedures, and service improvements.

• Review and approve relevant survey reports and ensure service quality meets customer expectations.

Develop & Improve Services

• Identify opportunities to improve existing services and develop new service offerings based on customer and market needs.

• Support marketing campaigns and initiatives to promote SGS Industries services.

• Collaborate with SGS affiliates on local and/or overseas projects and commercial opportunities.

• Optimize resource utilization and support the overall performance of the commercial team.

• Bachelor's Degree in Engineering, Science, or a related field.

• Minimum 4 years of relevant experience in industrial, technical, commercial, business development, or customer-facing roles.

• Experience in Industrial Services, Fuel/Petroleum-related businesses, Technical Services, Inspection, Engineering, or related businesses will be an advantage.

• Strong understanding of customer needs and the ability to translate technical requirements into business solutions.

• Proven Business Development, Key Account Management, negotiation, and customer relationship management skills.

• Strong communication, presentation, and consulting skills.

• Good business and commercial acumen with the ability to understand revenue and cost drivers.

• Good command of spoken and written English.

• Strong coordination and stakeholder management skills.

We are looking for someone who is:

• Logical and analytical – able to understand complex technical and business requirements.

• Proactive and energetic – comfortable identifying opportunities and taking action.

• Customer-oriented – able to build long-term relationships and credibility with clients.

• Collaborative and composed – able to connect different teams and stakeholders effectively.

• Commercially minded – understands that technical solutions must also create business value.

At SGS, you will have the opportunity to work across technical, commercial, and operational functions and make a direct impact on business growth.

This role gives you the opportunity to leverage your industry expertise