Sephora (Thailand) Co., Ltd.

Job ID: BK-37976 | Location: Bangkok, Thailand
11 February 2019 Print Report Share

Sephora (Thailand) Co., Ltd.

Job ID: BK-37976 | Location: Bangna, Bangkok, Thailand

Supervisor

Responsibilities

People Management

  • Create a safe and convenient working environment to our employee
  • Coordinate related training arrangement and follow up with training department
  • Give efficient feedback to the employee regarding their performance
  • Encourage our employee in a positive manner in order to achieve store targets

 Sales Management

  • Create a passionate environment of product understanding, customer satisfaction & delivery of the best “expertise” based on consumer needs
  • Take prompt reaction to the daily sales target based on actual hourly performance in order to achieve final goal
  • To plan a strong & well organized brake time the on duty employee based on daily traffic & sales peaks
  • Review Sales incentive
  • Motivate the team to hit the target

Merchandizing and fixed asset management

  • Make sure our Merchandizing is safely stored in the storage room
  • Protect all fixed asset from damaging and request for maintenance if needed
  • Ensure the organized management of storage room, to work closely with store team to keep the needed products and testers in order

Cash management

  • Monitor cashiering process smoothly at the cashier desk
  • Maintain proper cash flow at the store

CRM Management and Marketing

  • Coordinate with HQ CRM team to ensure the smoothly implementation of company’s CRM strategy and policies
  • Be able to give quick feedback to customers about all CRM-related questions and issues
  • Consolidate all customers’ feedback, and make proper action plan with store team in order to improve customer relations
  • To strictly follow and secure the implementation of Sephora’s CRM Policies and Strategies to avoid any CRM fraud case from happening

Qualifications

  • Direct store operation or sales management experience
  • At least 1 yr team management experience
  • Retailing,FMCG and hospitality industry working background is preferred
  • Passionate and open to the others
  • Logical think mind- set and detail-oriented
  • Integrity and honesty
  • Passionate/ drive / commitment /
  • Team management
  • Communications
  • Leaning agility
  • Leadership

Job Details:


Benefits:
Overtime pay
Performance bonus
Gratuity
Medical insurance
Dental insurance
Life insurance

Sephora (Thailand) Co., Ltd.
Sephora, a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. The Sephora SEA Retail activity spans over 6 countries (Singapore, Malaysia, Indonesia, Thailand, India and Australia) with 50 stores and boasts some global flagships as Ion in Singapore, Pitt Street in Sydney, Siam Center in Bangkok Thailand.  The business unit has experienced rapid growth in the region with many more stores and countries to come. Today, Sephora SEA retail has close to 1000 employees across the 4 direct markets (Singapore, Malaysia, Thailand and Australia) including the Regional HQ in Singapore and the local HQs in all 4 countries.

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