PRTR Recruitment & Outsourcing

Job ID: SP-9143 | Location: Samutprakarn, Thailand
10 September 2019 Print Report Share

PRTR Recruitment & Outsourcing

Job ID: SP-9143 | Location: Bangplee, Samutprakarn, Thailand

After Sales Services Manager

Responsibilities:
  • Managing and developing After Sales Services team staff.
  • Ensuring the best services are provided to customers.
  • Managing the liaison with the Commercial team and the relevant operations departments interlinked with the store.
  • Assisting in the development, implementation, and management of best practice procedures to ensure compliance to both internal and external service level requirements.
  • Coordinating activities with the regulatory affairs department to ensure the timely provision of accurate documentation for exportation purposes.
  • Establishing and maintaining a good relationship with all customers.
Qualifications: 
  • Previous experience in management and administration of order entry and customer services to internal and external customers.
  • Full understanding of after-sales services especially in retails industry.
  • Strong skills in Excel and general Microsft Office suite to support the reporting requirements of management.
  • Strong communication and management skills, excellent in English, both verbal and written, are essential.
  • A friendly and encouraging outlook with the ability to fit into a small but dynamic and developing team.
  • Ability to self-motivate & adapt whilst remaining calm in a demanding commercially oriented but process-driven position.
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Job Details:


PRTR Recruitment & Outsourcing
Since PRTR’s establishment in Thailand in 1990, we have been a part of a roller coaster ride called Thailand's economy. We have witnessed the highs of the property boom, the collapse of the currency, the pain Thailand suffered facing up to the stringent demands of the IMF, the demise of the American mortgage market, Thailand’s ongoing political power struggle and the recent devastating floods. We are now playing our part in Thailand's future, which will see a steady annual growth, improved health and welfare services, a decrease in poverty, an increasing domestic demand from a growing middle class and a business environment that dictates transparency and increased honesty.   We currently have 5 offices in Bangkok and 2 offices in the Eastern Seaboard of Thailand employing a total of 232 staff with a further 41 staff supporting our client partners at their locations in Thailand. Our plan is for PRTR to become Thailand’s most successful recruitment, staff outsourcing and business process outsourcing services group of companies.  

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