PPlus Visions Co., Ltd.

Job ID: BK-227176 | Location: Bangkok, Thailand
30 June 2020 Print Report Share

PPlus Visions Co., Ltd.

Job ID: BK-227176 | Location: Ladprao, Bangkok, Thailand

Service Engineer

Job Description

Service engineers are responsible for the maintenance and correction of products that have been sold. They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions. Service engineers are often the ones who interact with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services.

Qualification

  • Thai nationality and age is not over than 32 years
  • Bachelor's degree in Computer Engineering, Telecommunication Engineering or related fields
  • Able to work under pressure, able to travel among country and upcountry
  • Solid understanding of data communication/networking
  • Familiar with Juniper/Cisco Switch and Router
  • Good knowledge in MPLS, BGP, OSPF, ISIS routing will be advantage
  • Product Certification in switching, routing and security will be advantage


Responsibilities

  • Dealing with incoming faults in a professional, courteous manner over the phone and via email.
  • Correctly logging incidents and faults, categorizing and prioritizing
  • Troubleshooting and analyze faults to resolution
  • Recommend proactively action for preventive maintenance

 

 

 

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Job Details:


Benefits:
Five-day work week
Performance bonus
Medical insurance
Dental insurance
Life insurance

PPlus Visions Co., Ltd.
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