POKANI Co., Ltd.

Job ID: BK-211712 | Location: Bangkok, Thailand
07 May 2020 Print Report Share

POKANI Co., Ltd.

Job ID: BK-211712 | Location: Rajthevee, Bangkok, Thailand

LUXURY SPA GUEST RELATIONS

Job Qualifications

  • Female / Male
  • Age between 25-32 years
  • Bachelor's Degree in related field.
  • At least 2year experience in Spa or Hotel industry.
  • Good personality and good interpersonal skill
  • Service minded, and strong passion on customer services to ensure customer's happiness
  • High energy, enthusiastic, patient and good problem solving
  • Excellent problem resolution skills along with outstanding communication and active listening skills
  • Ability to present and sell treatment services and products
  • Ability to work flexible hours and on weekends
  • Good computer skill (MS OFFICE)

Job Details

  • Be responsible for taking care of exclusive members with warm welcome and professional manner and ensure member’s relaxation and happiness during their visit
  • Be responsible for promoting the center image with a positive impression to every clients
  • Sell member programs and products to all clients to reach individual and team sale target
  • Be able to recognize and remember every clients, build and maintain strong relationship with them
  • Effectively handle client complaints and be able to share feedback to team for service’s improvement
  • Communicate clients' needs with other team members e.g. Therapists and Skin Specialists to meet or exceed client expectation
  • Answer telephone calls and Line, provide booking services and accurate information to clients.
  • Keep the reception and lobby area clean and conducive for clients, and well-organized for free movement
  • Process payments and keep payment record efficiently
  • Provide and manage clients documentations and individual sale reports.

Benefits include

  • Salary
  • Commission and Incentive
  • Service fee
  • Treatment allowance
  • Bonus

Interested candidates are invited to send full resume, stating present and expected salaries, and a recent photograph to

MUNIQUE CLUB (Pokani Company Limited)
11th Floor Gaysorn Tower, 127 Ratchadamri Road,
Lumpini, Pathumwan, Bangkok 10330
T : 099-193-9616 contact HR

Apply Now

Job Details:


Pokani is a luxury spa operator running MUNIQUE CLUB, an exclusive member-only beauty spa, located at Gaysorn Village in the heart of the Ratchaprasong District. Focused primarily on bespoke services and unmatched spa therapies for facial, body, scalp and hair. MUNIQUE CLUB offers its exclusive clientele mindful beauty from within through our philosophy of rejuvenating water crystals in the body according to scientific findings in Japanese research. Restoring energy and harnessing the power of Quantum Vibrations with our signature Mindfulness Synchronization Techniques, the MUNIQUE approach to overall wellbeing ensures optimized treatment efficacy and consistent balance with the mind, body and soul. We are dedicated to providing the utmost in customer excellence and look for talented, service-centered, outgoing individuals with strong interpersonal and communication skills to grow and work together a synergistic environment.

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