PERSOL Thailand
Job ID: BK-267829 | Location: Bangkok, ThailandWorking Day: Mon - Fri
Working Time: 8:30 - 17:30
Job Description:
Handle customer quality inquiries, complaints, and requests related to semiconductor products.
Coordinate failure analysis (FA) with suppliers/ Japan HQ and communicate results to customers.
Review technical reports, including FA, 8D reports and corrective action
Act as the main quality interface between customers, suppliers, and internal departments.
Support quality meetings, and technical discussions regarding product quality issues.
Manage quality issues to ensure timely closure and customer satisfaction.
Monitor supplier quality performance and support continuous improvement.
Maintain quality records and ensure compliance with company procedures and customer requirements.
Collaborate with Sales, and other teams to support business objectives while maintaining quality standards.
Coordinate PCNs and other quality notifications with customers.
Create, update, and sustain change control procedures for suppliers and customers.
Review and completeness for all requested PCNs
Monitor PCN data and performance to troubleshoot and resolve incidents promptly
Develop and maintain documentation and task list for hazardous or prohibited substance
Support customer requests for compliance data (RoHS, REACH, CMRT, EMRT, IMDS,
ChemSHERPA) and reliability data.
Continuously expand technical knowledge of semiconductors.
Communicate job status and maintain strong relationships with customers and suppliers.
Handle other assigned quality-related tasks
Requirement:
Bachelor’s Degree holder in Science, Chemical, Engineering, or related field
1 year or more of technical, hazardous or prohibited substance or production in Electronics (Main in Document & Coordinate Tasks)
Basic knowledge of semiconductor products and manufacturing processes.
Ability to understand technical reports, failure analysis results, and problem-solving
methodologies
Basic electronics, hazardous or prohibited substance background and knowledge
Able to communicate in English
Provided company car and driver (Mainly, work at office)
PERSOL HR Services Recruitment (Thailand) Co., Ltd.
บริษัทจัดหางานเพอร์ซอลเอชอาร์เซอร์วิสเซส (ประเทศไทย) จำกัด
Supawit Wongsiri (Phoom)
21st Floor, Bangkok City Tower, Unit 2101-02, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120 Thailand
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