N-Squared eCommerce Co., Ltd.

Job ID: BK-216015 | Location: Bangkok, Thailand
22 May 2020 Print Report Share

N-Squared eCommerce Co., Ltd.

Job ID: BK-216015 | Location: Klongtoey, Bangkok, Thailand

Associate Account Manager (Social Commerce)

Key Responsibilities

  •       Manage client accounts on all levels: business, product, and ongoing support
  •       Consult and execute commercial strategy as well as marketing strategy
  •       Oversee sales performance (GMV), online marketing performance, operational excellence for each client
  •       Coordinate across the different stakeholders from marketing, product, customer services, and fulfilment centers to ensure smooth day-to-day operations
  •       Develop a deep understanding of Chatpify product and drives product innovation and adoption based upon client needs
  •       Onboard new clients and train internal and external stakeholders on the different operational processes and best practices
  •       Maintain close relationships with clients by ensuring client’s targets are met and issues are addressed in a timely manner
  •       Prepare reports and conduct performance reviews with clients on a weekly or monthly basis
  •       Support Customer Success Managers on day-to-day operations and high value accounts


  •       1 – 3+ years’ experience working directly with marketing, media and/or consulting companies
  •       Experience in account management, media planning or project management in the fields of e-commerce, direct response marketing, CRM, ad-tech, data and technology solutions
  •       Ability to manage multiple accounts and projects while maintaining attention to details
  •       Ability to collaborate, communicate and work effectively as a team
  •       Ability to confidently present and build ongoing relationships with external clients
  •       Fluent in Thai and proficient in English
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Job Details:

Five-day work week
Performance bonus
Flexible working hours
Medical insurance
Life insurance

N-Squared eCommerce Co., Ltd.
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