Honda Leasing (Thailand) Co., Ltd.

Job ID: BK-118874 | Location: Bangkok, Thailand
06 August 2019 Print Report Share

Honda Leasing (Thailand) Co., Ltd.

Job ID: BK-118874 | Location: Bangna, Bangkok, Thailand

Call Center Manager

Responsibility:

  • Develop objectives for the call center’s day-to-day activities
  • Handling the most complex customer complaints or inquiries
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Prepare reports and analyzing to improve system and processes
  • Assume responsibility of budgeting and tracking expenses

Qualification

  • Minimum of 5-7 years of experience in similar position (Manager Level)
  • Bachelor or higher degree in any field
  • Computer literacy (Microsoft Word, Excel, PowerPoint, and Internet)
  • Experiences in call center or customer service field is an advantage
  • Have knowledge of Hire purchase / Leasing industry is preferable
  • Excellent service mind
  • Good interpersonal and communication skills
  • Good command in English

Job Details:


Benefits:
Five-day work week
Performance bonus
Flexible working hours
Travel allowance
Dental insurance
Life insurance

Honda Leasing (Thailand) Co., Ltd.
Honda leasing was established in 2002 as a joint venture between Asian Honda Motor Co.,Ltd. and Honda Automobile (Thailand) Co.,Ltd.  We are hire purchase and Leasing company for support Honda  Automobiles. Our business is expanding and growing. We required dynamic and highly skilled professionals to join our business in the following positions :

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