Greenpeace Southeast Asia

Job ID: BK-132946 | Location: Bangkok, Thailand
10 September 2019 Print Report Share

Greenpeace Southeast Asia

Job ID: BK-132946 | Location: Phayathai, Bangkok, Thailand

Direct Dialogue Territory Coordinator

Position Summary:

The Direct Dialogue Territory Co-ordinator is responsible for DD Planning to create ODP, management DDC team, controlling the budget, implementing the plan, and monitoring systems, which will ensure the efficiency and effectiveness of the Direct Dialogue programme in his/her territory in order to meet the predefined target. Also creating catch up plan to deliver the income base on ODP plan.

Key Duties:

Be part of Team development plan;

  • SWOT analysis for strategic plan
  • Create action point to full fill the gap from SWOT
  • Ensure team morale throughout the year starting from kickoff meeting for ODP understanding at the beginning of the year and team building in the mid of the year
  • Ad-hoc plan to solve once having the problems Support other office on requested

Staff Management;

  • Working with City Coordinator on day to day management of Direct Dialogue (DD) teams.
  • Management, coaching and development of Team Leaders (TL).
  • Managing the hiring, firing and disciplinary issues of the DD teams and Team Leaders.
  • Monitoring performance of DDCs and ensuring that DDCs operate within guidelines.
  • Ensuring enough DDCs are recruited within designated teams.
  • Setting up of teams as and when required.
  • Supervise teams at venues (minimum of 30% of working hours must be spent at venues, unless otherwise agreed with the Fundraising Director).
  • Ensuring that high standards are followed in the recruitment processes and training delivery.
  • Maintain and develop staff retention programs and rewards.
  • In conjunction with Team Leaders implement strategies to attract and keep highly motivated, professional DDCs.
  • Ensure open and clear communication lines between DDC, DDC Team Leader, Direct Dialogue City Coordinator, DDC Training Officer and Venue Officer.        
  • Overseeing Venue Officer, ensuring that high standards of venues are consistently confirmed to meet DD needs.
  • Ensure proper submission of Sign-ups and related document to Database/Supporter Services Dept.
  • Liaise with Database Officer to ensure any necessary bank information is communicated to teams and other matters related to Direct Dialogue operation.
  • Liaise with Engagement Team, when necessary, to organize or join the event.
  • Facilitate weekly team leader meeting and weekly team meeting, including updates of campaign and organizational issues.

General and administrative;

  • Maintaining stocks and controlling key resources (uniforms, binders etc).
  • Maintaining and developing administrative systems.
  • Ensure that DDCs (Direct Dialogue Campaigners) have the most relevant and accurate information available.
  • Ensure the timely and accurate checking of DD results, data inputting and reporting.
  • Make sure that DDCs are given feedback about their results and any administrative errors they may have made.
  • Checking that full and accurate administrative forms are completed for new recruits, end of employment, leave request etc.
  • Preparing all the necessary documents and spreadsheets for the payroll to be completed.
  • Dealing with job enquiries and telephone interviewing.
  • Making sure teams have all necessary equipment and resources.
  • Managing Petty Cash and updating reconciler in a timely manner.
  • Coordinate with DDC Recruitment Staff to place proper job advertisements when required.
  • Implementing and developing other administration systems as required.

Other;

  • Assisting the Direct Dialogue Program Coordinator with preparing of overall strategic plans and budgets for the program if requested.
  • Any other tasks relevant to the position scope as directed by the Direct Dialogue Program Coordinator or Fundraising Director.
  • Key Performance Indicators:
  • Achieving targets for the year, in term of number of sign-ups, number of supporters, acquisition income, reducing debit fail rate, sign-up per hour, number of working hours etc.
  • Maintain proper turnover rate of DDCs.

Regular Meetings;

  • Weekly staff meeting.
  • Weekly team leader meeting.
  • Weekly Direct Dialogue Team meeting.
  • Quarterly City Co meeting and DDC core team

Educational Background & Fundamental Qualifications

  • Bachelor Degree
  • Marketing/Communications/Business Administration or any related fields
  • Min. 1-3 yrs. experience in fundraising or sales/marketing or other related field.
  • Experiences in working, managing staffs, reporting and presentation preferred DDC or face to face fundraising.

Competencies and Skills

Organizational Competencies    

  • Professionalism: Knowledge and/or experience in managing conduct and emotions in a way that represents the values and realizes the objectives of the organization
  • Teamwork & Communication: Knowledge and/or experience in working with others and presenting information, ideas, and positions in a clear manner that can easily be understood across diverse and multi-cultural audiences
  • Innovation & Change: Knowledge and/or experience in reflecting creative and imaginative thinking, an openness to new ideas, and an ability to take calculated risks in order to meet organizational objectives

Functional Skills:

  • Bachelor’s degree in Marketing, Communications, Business Administration or any related fields.
  • Good command in spoken and written in Thai.
  • Good command in spoken and written in English would be advantage.
  • Proficient in computer skills: Ms Word, Excel.
  • Positive thinking, open minded and well-organized person.
  • Experience in managing staffs, reporting and presentation, preferably in DDC or face to face fundraising
  • Ability to work in a target driven and competitive work environment.
  • Appreciate Greenpeace core value.

Specific Work Environment:

This position requires the employee to have a flexible approach and the ability to adapt and work in different and challenging work and cultural environments, which may include flexible arrangements working in challenging field and frontline work environments.

THINGS YOU SHOULD KNOW BEFORE APPLYING TO THIS POST

WORKING HOURS:

Normal hours of work for full time Employee will be forty (40) per week or (5) days in a week, at 8 hours per day excluding an hour lunch break. This will be from Monday to Friday, between the hours of 8:30 am to 6: 30 pm. Ordinary hours of work may be varied as agreed between staff and the line managers.

LEAVE:

  • A permanent employee will be entitled to the following leaves:
  • Annual Leave: 20 days
  • Sick Leave:  30 days
  • Parental Leave:  10days
  • Maternity Leave: as per government rules and regulations and Greenpeace policy
  • Long Service Leave: 2 months paid leave after 5 years of continuous service
  • Compassionate leave: maximum of 5 days for the death of significant others

SALARY:
In determining salary offer for this position, Greenpeace applies its Salary Grading Process, taking into consideration the job description and applicant’s previous experience, and the organization’s salary grade.

INSURANCE:
Greenpeace provides health insurance, life insurance and travel insurance to its permanent employees.

LEARNING AND DEVELOPMENT:
Greenpeace is committed to providing its employees with learning and development opportunities to be able to perform its functions more effectively.  Through its mentoring process and annual Performance Management System, staff’s development objectives are identified and prioritized.

EQUAL EMPLOYMENT OPPORTUNITY:
Greenpeace is committed to the principle of Equal Employment Opportunity for all employees, regardless of sex, marital status, nationality, religion, age, sexual orientation and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job related criteria and the appointment will be on the basis of applicant’s merits and abilities.

HR POLICIES AND PROCEDURE:
Greenpeace management and staff are given guidance on the implications of the equal opportunities policy. Policies and procedures are reviewed to review and adapt current practices to promote equality of opportunity. Other organizational policies and procedures will be fully discussed to the successful applicant.

APPLICATION GUIDELINES:
Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application form and click on "Apply Now"

Deadline for Applications: September 30, 2019

We regret that we shall be unable to acknowledge receipt of the form but should you wish to confirm that we have received your application, please call our office at tel. +66 3571921.

As we receive a large number of applicants for our advertised vacancies, we are unable to respond to those applicants who have not been shortlisted and we apologize for this in advance.  If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted.

Thank you and we look forward to receiving your application letter and completed application form.

Apply Now

Job Details:


Greenpeace Southeast Asia
Greenpeace Southeast Asia ( GPSEA ) offers you a variety of challenging opportunities to grow professionally .  Collaborating with talented and passionate professionals, you will address the planet’s most pressing ecological issues and mobilize citizens, corporations, and governments to change . Greenpeace Southeast Asia ( GPSEA ) employs nearly 200 staff, all dedicated to meeting the professional standards expected of the world's leading campaigning organization for the environment . From our offices in Bangkok, Jakarta and Manila we lead globally important campaigns within a national and regional context . We are financially supported by tens of thousands of people across the region . To remain independent we have a policy of not accepting funding from companies and governments and therefore only accept donations from individuals and private foundations . THINGS YOU SHOULD KNOW BEFORE APPLYING TO THIS POST WORKING HOURS Normal hours of work for full time Employee will be forty (40) per week or (5) days in a week, at 8 hours per day excluding an hour lunch break. This will be from Monday to Friday, between the hours of 8:30 am to 6: 30 pm. Ordinary hours of work may be varied as agreed between staff and the line managers. LEAVE A permanent employee will be entitled to the following leaves: Annual Leave: 20 days Sick Leave: 30 days Parental Leave: 10days Maternity Leave: as per government rules and regulations and Greenpeace policy Long Service Leave: 2 months paid leave after 5 years of continuous service Compassionate leave: maximum of 5 days for the death of significant others SALARY In determining salary offer for this position, Greenpeace applies its Salary Grading Process, taking into consideration the job description and applicant’s previous experience, and the organization’s salary grade. INSURANCE Greenpeace provides health insurance, life insurance and travel insurance to its permanent employees. LEARNING AND DEVELOPMENT Greenpeace is committed to providing its employees with learning and development opportunities to be able to perform its functions more effectively. Through its mentoring process and annual Performance Management System, staff’s development objectives are identified and prioritized. EQUAL EMPLOYMENT OPPORTUNITY Greenpeace is committed to the principle of Equal Employment Opportunity for all employees, regardless of sex, marital status, nationality, religion, age, sexual orientation and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job related criteria and the appointment will be on the basis of applicant’s merits and abilities. HR POLICIES AND PROCEDURE Greenpeace management and staff are given guidance on the implications of the equal opportunities policy. Policies and procedures are reviewed to review and adapt current practices to promote equality of opportunity. Other organizational policies and procedures will be fully discussed to the successful applicant.
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