Fircroft (Thailand) Limited

Job ID: BK-213861 | Location: Bangkok, Thailand
14 May 2020 Print Report Share

Fircroft (Thailand) Limited

Job ID: BK-213861 | Location: Bangkok, Thailand

Operator Partnerships Manager (Telecommunication , IT)

The position of the Operator Partnerships Manager is a part of the Operator Partnerships organization structure. Operator Partnerships Manager is responsible for developing existing relationships with MNOs and promoting retention, loyalty and MNO's success through products and solutions.

The main purpose of this role is to contribute to department goals by:

Monetization of  products and solutions
•Identifying and creating new opportunities (cross-sell)
•Driving the implementation of telco products for realized opportunities
•Driving realization of CPaaS Business Solutions

MNO relationship monetization
•Identifying and creating upsell opportunities
•Driving the implementation of telco products for realized upsell opportunities

MNO Relationship development
•Improvement of MNO relationship
•Regular QBRs and meetings with MNO
•Enabling high MNO satisfaction
•360 customer view

This is achieved by Operator Partnerships Manager cooperating with multiple departments in the organization. Other responsibilities of OP Manager are to track industry trends, collect and transfer information from the market to internal departments, monitor legal regulations and prepare adequate documentation for the specific services to MNOs when necessary.

More about you:
•You are professional with vast experience in the telecom industry (you have more than 5 years of experience in telecommunication or IT industry).
•You have a strong network and developed a personal brand with the MNOs
•You have a bachelor’s degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or equivalent combination of education and experience.
•Written and verbal fluency in English is mandatory.
•You have exceptional communication and presentation skills, toward both technical and non-technical audience.
•A problem solver is your second name. When presented with an issue you approach it systematically and thoroughly to get to the best possible solution for all parties involved.
•You have a strong customer-centric approach (customer satisfaction is at all times your priority).
•You have the excellent strategic orientated mindset (you take a broad, long-range approach to problem-solving and decision-making that involves objective analysis, thinking ahead, and planning).

Please send resume to

CChadavipoo @ (อีเมล์ติดกันหมด)

Fircroft Thailand.

22nd Floor, 2202 Pacific Place II Building, 142

Sukhumvit Road, Bangkok,, Thailand 10110

02 653 2947 Ext 136


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Job Details:

Fircroft (Thailand) Limited
Fircroft is one of the world's leading technical recruitment agencies, with a turnover of USD 1.5 billion (2013). With network of offices and joint operations supporting over 66 countries worldwide, Fircroft has global contracts with the world’s largest energy companies and some of the world's leading engineering companies. Fircroft has been placing people in specialist technical industries for over 44 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. We currently have over 8,000 contractors placed in roles around the world and, as well as contractor recruitment, we also fill permanent job vacancies across our key sectors; Oil & Gas, Automotive, Power & Energy, Mining & Minerals and Engineering. Our success and reputation hinges on our people-centred approach. By ensuring our own people are focused, committed and approachable, we make sure the recruitment process is both seamless and enjoyable. When it comes to finding people the right job - we’re the right people for the job.

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