Emerson Electric (Thailand) Ltd.

Job ID: RY-5619 | Location: Rayong, Thailand
08 August 2019 Print Report Share

Emerson Electric (Thailand) Ltd.

Job ID: RY-5619 | Location: Rayong, Thailand

Customer Service Officer


  • Handle customer PO process to Oracle system including submitting quotation, acknowledging purchase orders and preparing export documents
  • Arrange shipment and logistics including prepare packing list, Custom invoice, AR invoice and other shipping documents.
  • Communicate and coordinate with sale team and customers for inquiries Provide helpful information and response to customer enquires. Provide appropriate solutions and follow up customer queries in timely manner.
  • Manage customer order arrangement, product return, repurchasing as well as submitting credit note, Debit note, invoice for Hong Kong's customers' transaction.
  • Update Customer Records, follow up and maintain Trade compliance documentation, customer transaction and customer screening form


  • Bachelor's degree in social science or public relations or related field
  • 1 - 3 years working experience in customer/ sale support
  • Excellent English communication skills
  • Positive and service-oriented attitude

Job Details:

  • Employment Type:

  • Career Level:

    Middle Level
  • Required Qualification :

  • Required Experience :

    1 years
  • Company Industry:

    Electronics / Electrical Equipment
  • Location:

    Rayong, Thailand
  • Salary:

    Salary negotiable

Five-day work week
Free shuttle bus
Housing allowance
Medical insurance
Life insurance

Emerson Electric (Thailand) Ltd.
Emerson is a U.S. listed global company that brings together technology and engineering to provide innovative solutions for our customers in a wide range of industrial, commercial, and consumer markets. Our priority is to design, produce and deliver products, systems, and solutions that make people’s lives better. We, Emerson Climate Technologies, focus on climate control technologies that enable environment friendly, energy-efficient air-conditioning and refrigeration solutions for commercial and residential applications. We offer a broad range of sophisticated climate control technologies including design and manufacture of compressors as well as electronic and electromechanical flow controls for the air-conditioning and refrigeration industry. As a global leader, we are strategically focused on expanding our manufacturing, engineering, and sales/marketing capabilities in Asia to support our growing customer base. Emerson Climate Technologies Asia Pacific is headquartered in Hong Kong, and has sales/marketing and technical offices in over 8 countries in the Asia Pacific Region. We have R&D Center in Suzhou China and the manufacturing locations in China, Thailand and India. Please visit Emerson web site at www.emerson.com and the Emerson Climate Technologies web site at www.emersonclimate.com for more information

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