Job ID: BK-141944 | Location: Bangkok, Thailand
03 October 2019 Print Report Share


Job ID: BK-141944 | Location: Pathumwan, Bangkok, Thailand

System Analyst-Supervisor [Rating & Charging]




To deliver IT solutions to serve business needs in Telco rating and charging domains. Responsibilities include feasibility studies, detailed system impact analysis, solution design, requirement scoping with business users, business analysts, vendors, and other stakeholders (if any), requirement specification, test scoping, test case specification, test execution, data/system migration, transition to operation, and third-line support for services/applications in charge. Activities also include vendor management, user management, project management, risk management, and contract review.


Principal Accountabilities:


  • Provide system impact, cost estimation, and implementation efforts for feasibility studies of new business requirements that relate to the applications in charge.
  • Deliver IT solution design which is optimum in the given business context and in line with company’s security policy and IT architecture principles. The solution must also meet defined service KPI.
  • Work with vendors and/or outsource developers to deliver products/solutions as per agreed scope, timeline, and quality. This includes requirement scoping, solution design, test scoping, testing, defect management, migration, deployment procedure validation, and transition to operation.
  • Work with other project team members such as project manager, business analysts, business users, solution architects, and other application owners to deliver end-to-end solution.
  • In case there is impact on infrastructure e.g. need to expand system capacity, work with infrastructure team and vendor to deliver the required infrastructure. This includes system dimensioning, BOQ validation, performance test, and performance tuning.
  • Provide third-line support to operation team for incident investigation and problem solving.




  • Bachelor’s degree or higher in Computer Science, Computer Engineering, IT, or other related fields.
  • At least 5-7 years’ experience in software development (design & implement) and system analysis. Experiences in rating and charging are preferred but not mandatory.
  • Good programming skills, database design, and new development trends e.g. Agile and Micro-service. Knowledge in open source software such as PostgreSQL and Hadoop are a plus.
  • Fast learner and willing to learn and to adapt oneself to the company’s working culture.
  • Strong analytical and problem-solving skills.
  • Self-motivated and creative.
  • Able to work well under pressure in a fast changing environment.
  • Possess a strong attitude of quality and customer centricity.
  • Good command of English both written and spoken.


How to Apply:

  • Interested candidates are invited to submit CV with your current photo only by click "Apply now"
  • Only short listed candidates will be notified for further process

Total Access Communication Public Company Limited

319, Recruitment Department, Chamchuri Square Building, 41 Floor,
Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330


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Job Details:

Five-day work week
Overtime pay
Performance bonus
Flexible working hours
Free shuttle bus
Medical insurance
Dental insurance
Life insurance

While technology is dtac's mode of operation, what makes dtac different is how it values its key asset – the people. In dtac, it is the belief shared throughout the company that people are the gear that drives business to its goal. The mentality is reflected through the way our culture is built around people and makes working at dtac an ever-challenging experience with opportunities to learn and create. That's why, every day, dtac is building up a strong force of people with diversified backgrounds and ideas, but with the same goal in mind, and creates one organization-wide team under the spirit of "One dtac" Come join and grow with us at dtac.

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