Job ID: BK-144201 | Location: Bangkok, Thailand
08 October 2019 Print Report Share


Job ID: BK-144201 | Location: Pathumwan, Bangkok, Thailand

Manager Fraud Management

Job Purpose:

Identify fraud risk in business process, technology, network and system according to GSMA and non-GSMA. Design effective detective and preventive controls according to identified risks. Design verification procedures for the fraud detection scenario and lead in designing fraud handling process by working with related parties, and embedded in business process.

Principal Accountabilities :


  • Ability in determining the need and procedure of investigation to ensure effectiveness and appropriateness of way of investigation for particular type of fraud and revenue leakage and optimal benefit to company
  • Ability in coordinating or providing commentary, recommendation to support for fraud and revenue assurance system or process development as per planned to ensure timely limit negative impact to business.
  • Ability in providing technical or information support with both internal and external entity in relevant to fraud and revenue leakage investigation to ensure that all fraud and revenue leakage cases can effectively be closed
  • Conduct special investigation as per requested to ensure that problematic issues are resolved and report all issues/variances with planned work to ensure any activities outside normal procedures are communicated in a timely and accurate manner
  • Continuously update oneself with changes in business assurance trend, which affect tools, processes, systems, and frameworks relevant to the role, in order to maintain knowledge levels required to perform complicated tasks and be accountable for other certain works as assigned from immediate superior level.
  • Reduce fraud and corruption losses by efficient risk assessments, preventive controls, monitoring, investigations and Identification of the root cause for control weaknesses and implementing solutions for improvements.
  • Utilize appropriate investigative techniques, technologies and tools
  • Proactive response to and resolution of fraud cases/ alarms and Improving fraud prevention coverage as well the design and maturity of existing fraud controls.

Qualifications :


  • Bachelors or Master’s Degree in Computer, Finance, Accounting, Statistics, IT or equivalent.
  • At least 5 years experience in Fraud Management, preferably in telecommunication business
  • Good analytical skills
  • Commercial awareness
  • Good Communications ,Team working and Management skills
  • Good skill in MS office, particularly Excel, Access, SQL, PowerPoint, etc.
  • Good in English both verbal and written
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Job Details:

  • Employment Type:

  • Company Industry:

  • Location:

    Pathumwan, Bangkok, Thailand
  • Salary:

    Salary negotiable

Five-day work week
Performance bonus
Flexible working hours
Medical insurance
Dental insurance
Life insurance

While technology is dtac's mode of operation, what makes dtac different is how it values its key asset – the people. In dtac, it is the belief shared throughout the company that people are the gear that drives business to its goal. The mentality is reflected through the way our culture is built around people and makes working at dtac an ever-challenging experience with opportunities to learn and create. That's why, every day, dtac is building up a strong force of people with diversified backgrounds and ideas, but with the same goal in mind, and creates one organization-wide team under the spirit of "One dtac" Come join and grow with us at dtac.

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