Job ID: BK-215584 | Location: Bangkok, Thailand
21 May 2020 Print Report Share


Job ID: BK-215584 | Location: Pathumwan, Bangkok, Thailand

Automation and Center of Excellence Manager

Position objective:

This role will be responsible for business process improvement, delivery of Automation Center of Excellence Solutions across DTAC.


Roles and responsibilities:

  • Drive successful operations in deploying, maintaining and enhancing automation solutions / business process improvement.
  • Scans, evaluates, selects, and integrates new technologies and toolsets.
  • Understands, advocates, and supports enterprise information technology strategies.
  • Analyzes the current technology landscape to detect deficiencies and recommends solutions for the improved uses of information technology.
  • Oversee technology guidelines for which RPA solutions should and should not be developed as a micro-service, confederate micro-services, manage a registry, and normalize coding lifecycles for RESTful APIs.
  • Ensures process improvement initiatives transition smoothly through lifecycle of opportunity identification, planning and execution.



  • Bachelor's Degree in Information Technology or related field (Computer Science, Engineering, etc) with a minimum of 5 years' relevant experience in Information Technology.
  • Expert in Process Re-Engineering with LEAN or other methodologies.
  • Experience with intelligent automation and either BPM, O365 Power Platform or RPA.
  • Business Acumen and understanding in Telecom Industry as well as AGILE development practice highly desirable.
  • Proven experience with business and technical requirements analyses, elicitation, modeling, verification, and methodology development.
  • Excellent knowledge of database solutions, application services, application integration and architecture patterns.


How to Apply: Interested candidates are invited to submit CV (preferably in Ms Word) with your current photo only to "Apply Now" Only short listed candidates will be notified for further process


Total Access Communication Public Company Limited (dtac)

319, Recruitment Department, Chamchuri Square Building, 41 Floor, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330


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Job Details:

Five-day work week
Performance bonus
Flexible working hours

While technology is dtac's mode of operation, what makes dtac different is how it values its key asset – the people. In dtac, it is the belief shared throughout the company that people are the gear that drives business to its goal. The mentality is reflected through the way our culture is built around people and makes working at dtac an ever-challenging experience with opportunities to learn and create. That's why, every day, dtac is building up a strong force of people with diversified backgrounds and ideas, but with the same goal in mind, and creates one organization-wide team under the spirit of "One dtac" Come join and grow with us at dtac.

Is this your company? Claim it now!
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