DKSH (Thailand) LImited

Job ID: BK-144457 | Location: Bangkok, Thailand
09 October 2019 Print Report Share

DKSH (Thailand) LImited

Job ID: BK-144457 | Location: Bangkok, Thailand

Boutique Manager, Retails Sales (Lamy - Mega Bangna)

Job summary          

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

  • Ensure high levels of customers satisfaction through excellent service

  • Complete store administration and ensure compliance with policies and procedures

  • Maintain outstanding store condition and visual merchandising standards

  • Report on buying trends, customer needs, profits etc

  • Propose innovative ideas to increase market share

  • Conduct personnel performance appraisals to assess training needs and build career paths

  • Deal with all issues that arise from staff or customers (complaints, grievances etc)

  • Be a shining example of well behavior and high performance

  • Additional store manager duties as needed

General responsibilities          

  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed

  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising

  • Report on the activities and products of the competitors via inputs to the competition reports

  • Record sales data for reporting and tracking purposes.

  • Maintain a customer complaints/issues log and follow up on customer issues

Leadership responsibilities    

  • Drive self-learning and improvement in the area of Field Sales and DKSH behavior as part of continuous learning

Functional skills and knowledge            

  • Powerful leading skills and business orientation

  • Customer management skills

  • Strong organizational skills

  • Good communication and interpersonal skills

  • Demonstrate fluency in local language and ideally in English, both written and spoken


  • Bachelor’s degree in any related.

Work experience   

  • Proven successful experience as a Shop Manager at least 2 years to 5 years

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Job Details:

  • Employment Type:

    Full Time
  • Career Level:

    Entry Level
  • Required Qualification :

  • Required Experience :

    5 years
  • Company Industry:

    Trading and Distribution
  • Location:

    Bangkok, Thailand
  • Salary:

    Salary negotiable

Medical insurance
Dental insurance
Life insurance

DKSH (Thailand) LImited
DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific. DKSH Business Unit Consumer Goods is Asia’s leading Market Expansion Services provider with a focus on fast moving consumer goods, food services, luxury goods, fashion and lifestyle products, as well as hair and skin cosmetics. The Business Unit’s comprehensive Market Expansion Services extend from product feasibility studies and registration to importation, customs clearance, marketing and merchandising, sales, warehousing, capillary physical distribution, invoicing, cash collection and after-sales services. With 680 business locations in 20 countries and around 14,770 specialized staff, Business Unit Consumer Goods serves 310,000 retail outlets on a daily basis and generated net sales of CHF 3.9 billion in 2015.

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