Cigna Insurance Public Company LimitedJob ID: BK-216073 | Location: Pathumwan, Bangkok, Thailand
Customer experience Assistant Manager is responsible for the processes that use to track, monitor and optimize all customer interactions. This position will help Senior Manager to design the customer "life cycle," which includes all the steps customers go through when interacting with organizations. The major goal is to foster customer engagement at each step and to improve the experiences customers have with organizations, with the goal of increasing customer satisfaction.
Critical Tasks and Expected Contributions/Results:
Personal Competency Requirements:
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