British Council Thailand

Job ID: BK-143717 | Location: Bangkok, Thailand
08 October 2019 Print Report Share

British Council Thailand

Job ID: BK-143717 | Location: Pathumwan, Bangkok, Thailand

Examinations Operations Manager

Type of Contract: Permanent
Location: Bangkok


British Council Thailand is looking for Operations Manager to join their Examinations team in their Bangkok office.


Globally and in East Asia, we have embarked on an exciting transformation initiative to ensure we serve our customers and stakeholders more effectively and set the foundation for long term growth. Exams Transformation is the umbrella term for this initiative within the Exams business unit to help us meet our 2020 vision of greater standardisation and leveraging on technology. This in turn will provide greater career growth and development opportunities for those involved in the exams function.


In this role, you will ensure exams operations are optimally executed to support achievement of business targets, quality and compliance standards of British Council as well as exam boards and customer service excellence.

You are to plan and execute exam operations within the country in collaboration with Regional leadership. You will be expected to lead the implementation on a board range of improvement projects working closely with cluster and global counterparts.  


You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will be given the opportunities to guide and develop the team to adopt new ways of working while maintaining team morale and overall integrity of products and services rendered to various stakeholders. 


To be shortlisted, you will have bachelor’s degree with 3 years of managing a team experience and are able to communicate well in both spoken and written English and Thai. You will have project management experience with the ability to come up with project plans to implement improvement initiatives. You will have the experience of maintaining business standards while integrating new ways of working as well as operations management experience.


Candidates who are interested and have the right to work in Thailand should apply online via by

Closing date for applications: 22 Oct 2019 (23.59 UK time)


Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

 All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in Article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

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Job Details:

Five-day work week
Flexible working hours
Medical insurance
Dental insurance

British Council Thailand
Are you looking for a challenging opportunity? The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create international opportunities for the people of the UK and other countries and build trust between them worldwide. We work in more than 100 countries through teaching English, sharing the arts and delivering education and society programmes. Our goal is to build bridges of trust and understanding among people around the World. Through our programs, we give opportunities to hundreds of millions of people worldwide to learn about British culture and creativity. If you are experienced and self-motivated and currently looking for challenging opportunities, multicultural work environment and want to take the further step in your career, the opportunities is awaiting the right candidate.

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